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PVSI Operational Risk Business Oversight consultant - Enterprise Risk Functions (ORC5)

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Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. We focus on three key risk areas: credit risk, operational risk and market risk. We help our management and Board of Directors identify and monitor risks that may affect multiple lines of business, and take appropriate action when business activities exceed the risk tolerance of the company.

PVSI Operational Risk Business Oversight consultant role is responsible for the independent oversight of front line operational risk management effectiveness of a specific enterprise function. This role is expected to engage with business and risk resources within the front line to influence and challenge risk management activities and decisions.  Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.

This role will develop specific subject matter expertise for the Enterprise Risk, will be considered a thought leader and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.  In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to,  business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.

The Operational Risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks. Support leadership and other consultants with execution of the work, documentation, and reporting, as well as leading tactical efforts related to the overall scope of work.  Support relationships with business partners and staff.

Specific responsibilities include:

  • Oversee and challenge the Enterprise Risk functions across all operational risk routines including – plan, identify and assess, control and mitigate, test and validate, monitor and report
  • Perform independent risk assessment of PVSI, inclusive of emerging risks
  • Review and challenge of one or more Enterprise Risk functions risk acceptances and new business initiatives
  • Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business’ operational risk management activities
  • Engagement with the Control Executive teams, Business Management and Independent Risk teams to promote a strong operational risk culture
  • Active engagement in key PVSI risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
  • Oversee and challenge the PVSI front line across all operational risk routines including – plan, identify and assess, control and mitigate, test and validate, monitor and report
  • Support the Business Oversight Leader with the performance of an independent risk assessment of the PVSI front line, inclusive of emerging risks
  • Understand, review and challenge the PVSI front line risk acceptances and new business initiatives
  • Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
  • Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
  • Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
  • Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
  • Develop and deliver oversight content summarizing the results of the independent risk assessment activities
  • Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
  • Facilitate IRM-sourced issues to the PVSI as needed
  • Provide a business-centric view to IRM Risk Programs as needed
  • Business engagement to drive and effect change
  • Partners with both internal and external stakeholders, including resources from all three lines of defense
  • Successfully review and challenge business operational risk management practices and outcomes
  • Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise
  • Leverage experience to bring industry leading standards, practices and tools to the organization


Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both



Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Leadership skills including the ability to influence effectively in a matrix environment
  • Ability to articulate complex concepts in a clear manner



Other Desired Qualifications
  • Experience and expertise in Payments, Virtual Solutions and Innovation strategy, processes and risk management activities
  • Meaningful knowledge of an  enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
  • Strong understanding of one or more enterprise risk function, business operations, processes, products and customer interactions where they manifest risk
  • Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders across the organization, which includes virtual, matrixed leadership experience
  • Proven leadership skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
  • Strong understanding of corporate and/or business policies, and programs
  • Demonstrated professional ability that embodies the Wells Fargo Vision and Values and leadership competencies
  • Proven ability to scope, manage and execute complex risk management initiatives with high quality and timely delivery
  • Flexibility and business savvy to navigate a complex, highly-matrixed organization
  • Experience providing reporting and updates to senior-level management
  • Requires a developed sense for strong relationship management, and can exert influence
  • Be articulate and possess a demonstrated capability to organize, scope and execute complex initiatives across a complex, heavily matrixed corporate environment


Job Expectations

  • Ability to travel up to 25% of the time



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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