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Apps Programmer/Analyst 4

Job ID 35464BR Location Hyderabad, India;
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.


Market Job Description

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview
Payments, Virtual Solutions, and Innovation /Community Bank Technology within the Enterprise Information Technology business provides strategic technology solutions to the both the PVSI and Community Banking lines of business, including application design, development, and support.

About the Role
Resource who is aware of Genesys Development , worked on Genesys Product Migrations/Installations.
Should have knowledge Genesys Framework on Unix Platform and need to have Knowledge on Unix OS.
Genesys 8.x CIM (Customer Interaction Management) in Linux OS Platform
Interaction Routing Designer (IRD)
CME Transaction Lists Objects
GVP (Genesys Voice Portal)
InfoMart Reporting platform
URS and Tservers Log Analysis and Troubleshooting
CME, SCI, CCPulse, Licence File Migration Flexlm
SIP Server, VOIP IPT Platform
Skill Based and Multi Site Routing
Basics of Unix Scripting and commands for Log Analysis
Genesys Universal Softphone (IWD) Knowledge

Responsibilities
Resource who is aware of Genesys Development , worked on Genesys Product Migrations/Installations.
Should have knowledge Genesys Framework on Unix Platform and need to have Knowledge on Unix OS.
Genesys 8.x CIM (Customer Interaction Management) in Linux OS Platform
Interaction Routing Designer (IRD)

Essential Qualifications

  • 6+years of Experience.
  • BE/BTECH.
  • Resource who is aware of Genesys Development , worked on Genesys Product Migrations/Installations.
  • Should have knowledge Genesys Framework on Unix Platform and need to have Knowledge on Unix OS.
  • Genesys 8.x CIM (Customer Interaction Management) in Linux OS Platform.
  • Interaction Routing Designer (IRD)


Desired Qualifications
Genesys Certified professional will be added advantage
Knowledge on Genesys Pure Engage - Genesys Cloud

Market Skills and Certifications

Genesys Certified professional will be added advantage
Knowledge on Genesys Pure Engage - Genesys Cloud

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Region

APAC