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Trade Finance Operations Associate

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Job ID 46047BR

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

Based in London, the successful candidate will join a four person Operations team servicing London Branch clients for International Trade Services (ITS / Trade Finance) products. This team is principally a kiosk for presentation and distribution of documents.

The team’s objective is to ensure customer satisfaction and rigorous risk management by providing consultative and operational support services in the delivery of a range of Trade Service products. The successful candidate will be responsible for servicing Trade Services clients with the ability to work independently and as part of a team. Duties include issuing, advising and amending of letters of credit, negotiation of L/C documents, processing documentary and direct collections, monitoring and accurately performing all necessary administrative tasks related to outstanding guarantees in accordance with Trade Services standards.

The role will also assist the Team Leader and Manager with training new staff or existing staff on new products or procedures, provide performance assessment on staff trainees, and coordinate and review workflow alongside the Team Leader and Manager. They will also be accountable for making recommendations to changes in existing policies, practices and procedures. Requires full working knowledge of complex L/C structure, documentation, governing rules, standard and regulations, internal policies, international and domestic bank operations and credit risk implications.



  • Provide subject matter expertise across the suite of ITS products and services
  • Maintain very close co-ordination with overseas operations teams to ensure efficient end-to-end processing
  • Direct interaction with clients in the course of processing their presentations and requests
  • Partner with ITS line of business and other operations functions to evolve the operational model in support of business requirements
  • Review and challenge operational metrics to ensure ongoing operational efficiency
  • Review operational risk incidents for improvements to key controls and the overall risk profile of the team

Market Skills and Certifications

Market Skills and Certifications :

  • Excellent knowledge and experience of processing Guarantees and SBLCs
  • Good working knowledge of URDG758, ISP98 and UCP600. Preference for CDCS qualified or equivalent
  • Extensive knowledge of documents checking, discrepancies under Export /Import LC’s
  • Full working knowledge of the structure, documentation, governing rules, standards and regulations, internal policies, operational processes and credit risk implications of ITS products provided in region
  • Overall understanding of rules and regulations governing ITS products provided in region including familiarity with applicable International Chamber of Commerce (ICC) Uniform Rules and Standard Practices
  • Advanced experience handling complex trade transactions with an ability to identify customer-centric solutions
  • Prior experience of working across an international coverage model, including an awareness of how cultural factors influence perception and performance
  • Good analytical skills with high attention to detail and accuracy
  • Excellent verbal, written and interpersonal communication skills
  • Effective organizational, multi-tasking and prioritizing skills. Someone who acts with urgency and takes initiative.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
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