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ALERT - To ensure we continue to fulfill our role as a provider of vital services to the public, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

Learn what Wells Fargo is doing during the COVID-19 crisis to support our employees and protect our customers through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.

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Collections Specialist (Business to Business)

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Job ID 50617BR

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About the


Responsible for supporting, reviewing, negotiating and adjusting a primarily medium to high risk portfolio consisting of more complex delinquent/problem loans of high level collateralized accounts which require special handling and/or analysis.


  • Analyzing credit/account information;
  • skip tracing;
  • handling workout and restructuring problem loans;
  • restructuring payment plans;
  • may analyze vendor program remedies/recourse to determine loss projections;
  • may support vendor programs and volume goals through regular and consistent vendor interaction;
  • may assist in preparation of legal actions;
  • analyze account equity to determine loss projections;
  • monitors portfolio for policy compliance for BQR, CQR and adherence to risk ratings.
Additional functions may include:
  • financial statement analysis; coach/assist in the training of entry level staff;
  • participate in conducting issue-specific training in conjunction with Manager;
  • participates in departmental project.
  • Utilizes a high degree of knowledge and understanding of company polices and procedures and executes without issue;
  • Leads by example, handle core assignments effectively while taking on additional responsibilities.

Market Skills and Certifications

  • Completed 2 years of tertiary education
  • At least 2 years of experience in collections, preferably in a business to business campaign
  • Experience in skip tracing is an advantage
  • Excellent command of the English language - written and verbal
  • Amenable to work in McKinely Hill Taguig
  • Amenable to work in shifting schedules

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.
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