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ALERT - To ensure we continue to fulfill our role as a provider of vital services to the public, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

Learn what Wells Fargo is doing during the COVID-19 crisis to support our employees and protect our customers through enhanced cleaning, social distancing in bank branches, remote work arrangements, benefit changes, and more.

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Teller- 20 hours- Highland Arrowhead

Location: San Bernardino, California

Job ID: 5573606

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Overview

A teller provides exceptional customer service, working with Wells Fargo’s most important asset: our customers. Tellers are also responsible for helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud all the while building great rapport with people, and being strong team players who take pride in performing well and enjoy helping others.

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Success Profile

Check out the top traits we're looking for and see if you have the right mix. Additional related traits listed below.

  • Communicator
  • Detail-oriented
  • Good listener
  • Relationship expertise
  • Team player
  • Enthusiastic

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Benefits

Wells Fargo wants to help you get more out of life and take care of things outside the office to make life a little easier. We provide:

  • Medical, Dental and Vision

  • Employer Matching 401(k)

  • Tuition Reimbursment

  • Maternity and Paternity Leave

  • Paid Time Off

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Responsibilities

Job Description

Important Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen.  Please make sure your profile includes a current email address that you check regularly (including your spam folder) as the invitations for these activities will be emailed to you.  For internal candidates, you must apply via the Jobs site on Teamworks or Teamworks at Home and please ensure your profile lists a personal (external) email address as your primary email address so you can receive communications and complete these potential activities. Please refer to the Team Member Handbook for more information on the Internal Job Opportunities Process.

To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking (CSBB) is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The CSBB organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers. We want to build a strong value proposition for key consumer and small business segments by identifying gaps and opportunities and building capabilities to transform how we engage customers and deliver advice.

Branch Banking serves more than 70 million consumer and small business customers through a distribution network consisting of retail branches, ATMs, and online and digital channels, offering financial products and services to consumers and small businesses through approximately 5,200 retail banking branches and more than 13,000 ATMs in 36 states and Washington, D.C. Branch Banking includes the Affluent Segment and Strategy team and Wells Fargo At WorkSM, the Business Development Office, Business Initiatives, Business Performance & Accountability, Distribution Strategies, Future Banking, and Regional Banking.

A teller at Wells Fargo:

• Assists customers by providing exceptional customer service, accurately and efficiently processing their transactions.
• Engages in conversation with customers by actively listening and asking questions.
• Introduces customers to other Wells Fargo team members, as appropriate, to proactively help meet their financial needs.
• Informs customers of self-service digital options (as appropriate) to make banking easier for them.
• Follows policies and procedures to minimize risk.
• Maintains a cash drawer, including cash handling and balancing
• Spends majority of time spent completing Teller transactions for customers.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date.   If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Training schedule is as follows: Monday - Friday - 8:30am - 5:30pm.

Want to learn more about our team? Copy and paste this video URL into a new browser tab to hear what our team members are saying: https://www.youtube.com/watch?v=SDLs4Fus9D8&list=PL1wnNCsFZfFVW7aXdtLBFvYrHynSOJcL0&index=1&pbjreload=101                                                                     

 


 



Required Qualifications

  • 1+ year of experience interacting with people, demonstrated through work, military, or education



Desired Qualifications

  • Customer service focus with experience handling complex transactions across multiple systems
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and team members
  • Experience working with others on a team to meet customer needs
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Well-organized, independent and able to prioritize in a fast paced environment
  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues



Other Desired Qualifications

• Multilingual speakers are encouraged to apply



Job Expectations

  • Ability to stand for extended periods of time
  • Ability to work weekends and holidays as needed or scheduled



Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

CA-San Bernardino: Min: $37,400 Mid: $37,400 Max: $46,500



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Benefits Summary

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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