Assistant Field Support ManagerJob ID 5521878
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, and both individual and institutional retirement.
This position is responsible for all day-to-day branch operational functions across multiple sales locations. This individual works closely with the Field Support Manager to ensure the timely execution and delivery of operations and client support to Advisors and Licensed Bankers. The Asst. Field Support Manager supports the Field Support Manager in recruiting, hiring, coaching, and supervising the majority of the Support Center operations associates, including Client Associates and other Support Center Associates. The Asst. Field Support Manager is the main point of contact for operational and service inquiries from FAs, the branches, the back office, clients, and other Support Center associates. The Asst. Field Support Manager serves as the first-line contact for operational risk management across their coverage area and manages service standards to ensure timely and accurate delivery of operations support.
As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
- Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
- Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
Position can be located in the following: San Francisco market (including Walnut Creek)
Other Desired Qualifications
- Knowledge and understanding of financial services industry: branch operations, operational risk management, systems and applications
- Strong client service skills
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.