Digital Accessibility Tester (Lead Accessible User Experience Specialist)

About this role:

The Chief Operating Office Technology (COO Tech) organization provides technology services supporting the Chief Operating Office. This includes operations, control executives, strategic execution, business continuity and resiliency, data solutions, regulatory relations, customer experience, enterprise shared services, supply chain management, and corporate properties. COO Technology delivers and manages application portfolios to enable modernization and operational efficiency.

Within COO Technology, we are seeking a Digital Accessibility Tester (Lead Accessible User Experience Specialist). This role serves as the subject matter expert (SME) on accessibility testing and assistive technology (AT) tools, working in a highly collaborative Agile environment to support scrum teams in delivering accessible digital solutions.

In this role, you will:

• Lead accessibility testing efforts across Agile development lifecycles, including use of assistive technologies and interpretation of results
• Drive complex digital initiatives aligned to accessibility strategy and user experience outcomes
• Evaluate and analyze content, product, and customer experience components to ensure accessibility compliance
• Identify accessibility risks and ensure compliance with federal and state regulations
• Resolve complex issues and provide actionable recommendations
• Partner with cross-functional teams, including developers and product managers, to achieve project goals
• Lead or contribute to projects, mentor junior team members, and support delivery of team objectives
• Conduct research on accessibility trends, tools, and best practices
• Ensure adherence to risk management, compliance, and business process standards

Required Qualifications:

• 5+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of experience with accessibility methods, standards, and testing, including web-based sites and platforms, mobile software applications (iOS, Android, Windows), and PDF creation, tagging, and testing
• 4+ years of experience with Web Content Accessibility Guidelines (WCAG)
• 4+ years of experience with assistive technologies such as JAWS, NVDA, Voiceover, or Talkback
• 2+ years of experience using industry tools such as Deque aXe

Desired Qualifications:

• Expertise with defect tracking tools (e.g., JIRA)
• Experience working with in-house development teams or agencies supporting Fortune 500 clients
• Strong ability to communicate accessibility issues to technical teams (including ARIA, HTML, mobile)
• Proven ability to manage multiple priorities in fast-paced environments
• Strong collaboration, influencing, and problem-solving skills
• Demonstrated innovation in solving accessibility challenges
• Experience in Agile environments
• Excellent verbal, written, and interpersonal communication skills
• Relevant industry certification (e.g. International Association of Accessibility Professionals (IAAP), Certified Professional in Accessibility Core Competencies (CPACC), Web Accessibility Specialist (WAS), etc.)
• Knowledge of Americans with Disabilities Act (ADA) Title I and Title II, and Section 508

Job Expectations:

• Hybrid work schedule with on-site presence required
• Not eligible for Visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.