Lead Business Resiliency Exercise Coordinator

About this Role:

Wells Fargo is seeking a senior exercise professional to design, execute, and evaluate enterprise-wide resiliency exercises across the crisis continuum reflecting “all hazards”. This will include a focus on strengthening operational resilience capabilities for enterprise-critical services/products and third-party dependencies.

This individual will contribute to the development and execution of a scalable, enterprise-aligned exercise program that evaluates business continuity, response readiness, decision-making, and recovery strategies. The role sits within the Enterprise Resiliency Exercise Office (EREO) and is responsible for delivering high-impact exercises that enhance the firm’s overall resilience posture.

In This Role, You Will:

• Lead the design, development, execution, and continuous improvement of enterprise-wide resiliency exercises, including tabletop (discussion-based), workshop, functional, limited-scale, and full-scale exercises.
• Own the full exercise lifecycle, including:
  • Developing and maintaining an enterprise-aligned exercise framework that incorporates all-hazards scenarios impacting critical services, products, and third-party providers.
  • Designing realistic exercise scenarios, Master Scenario Event Lists (MSELs), injects, objectives, and evaluation criteria aligned to business priorities, emerging risks, and regulatory expectations.
  • Facilitating cross-functional exercises involving stakeholders across business, technology, resiliency, supply chain/procurement, and external partners.
  • Conducting post-exercise evaluations and producing clear, actionable After-Action Reports (AARs), including prioritized findings and recommendations.
  • Presenting exercise outcomes, key insights, and recommendations to senior leadership and governance forums.
  • Leading remediation and targeted follow-up activities, including workshops and additional exercises, to address identified gaps and strengthen resiliency capabilities.
  • Ensuring exercise documentation, artifacts, and processes meet internal standards, control requirements, and regulatory expectations.
• Drive continuous improvement and program maturity by identifying risks, gaps, lessons learned, and enhancement opportunities to strengthen the enterprise resiliency exercise program.
• Support risk and control activities, including Risk and Control Self-Assessments (RCSAs), issue management, audits, regulatory examinations, and other governance-related activities.
• Serve as a trusted advisor and subject matter expert to business, technology, and resiliency stakeholders by providing guidance on exercise planning, design, execution, and regulatory expectations.
• Contribute to the development and maintenance of a strategic scenario library aligned with emerging threats, business priorities, regulatory requirements, and evolving resiliency risks.

Required Qualifications:

• 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.

Desired Qualifications:

• Demonstrated experience across the full business continuity and operational resiliency lifecycle, including governance, risk assessment, business impact analysis, strategy and plan development, incident response, exercising and testing, crisis management, regulatory compliance, and continuous program improvement.
• Proven leadership in financial services, with experience executing enterprise-wide exercises involving critical services/products and third-party providers.
• Experience designing and executing large-scale exercises that simulate disruptions to enterprise-critical services and third-party ecosystems.
• Strong understanding of risk and control frameworks across complex environments.
• Strategic mindset with a track record of driving program maturity and organizational change.
• Deep knowledge of regulatory expectations and industry standards (e.g., FFIEC, HSEEP, NIST).
• Strong executive communication skills, with the ability to synthesize complex findings into clear, actionable insights.
• Experience collaborating across business, technology, risk, and external stakeholders.
• Familiarity with cybersecurity concepts and their integration into broader resiliency exercises.
• Experience developing and tracking program metrics, controls, and performance outcomes.

Job Expectations:

• This position offers a hybrid work schedule with 3 days in office and 2 days remote.
• This position is not eligible for Visa sponsorship.
• Ability to work weekends supporting an exercise, if needed.

Work Locations:

• Charlotte, North Carolina
• Minneapolis, Minnesota
• West Des Moines, Iowa
• Phoenix, Arizona

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.