About this role:
Wells Fargo is seeking a Lead Infrastructure Engineer.
In this role, you will:
Lead complex initiatives to develop infrastructure to provide solutions for business applications
Participate in various projects intended to continually improve or upgrade the infrastructure
Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
Design, code, test, debug and document programs using Agile development practices
Make decisions in technical designs, implementation plans and identify project risks and resource requirements
Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
Recommend courses of action to maintain cost effectiveness and achieve results
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with customer and vendor
Desired Qualification:
- Shape future-state enterprise messaging architecture while driving cloud and hybrid strategies
- Strengthen organizational security, compliance posture, and ensure highly available Hybrid Exchange services
- Serve as a senior member of the Enterprise Email Engineering team managing SMTP backbone and secure email platforms
- Own and operate Proofpoint and Zix Secure Email platforms with hands-on administration
- Perform capacity planning, infrastructure upgrades, and patch management
- Coordinate vulnerability remediation with Information Security teams
- Lead platform upgrades using structured change management and testing processes
- Apply deep expertise in mail routing, SMTP architecture, and secure email strategy
- Provide Level 4 escalation support for complex production issues
- Drive improvements in platform stability, performance, and scalability aligned with enterprise standards
- Collaborate with vendors for maintenance support, implementations, and configurations
- Deliver and maintain resilient, secure email infrastructure with Proofpoint MTA expertise (mandatory) and secure email platform experience (preferred)
Job Expectations:
- 10+ years of experience in enterprise email and messaging engineering
- Strong hands‑on expertise with Microsoft Exchange hybrid architectures
- Deep experience with mail routing concepts
- Hands‑on experience with Proofpoint MTAs (mandatory)
- Strong understanding of: SMTP, DNS, LDAP, SPF, DKIM, DMARC
- Experience with SMTP, Milters, Sendmail, Postfix, openldap, Proofpoint MTAs, Zix Gateways.
- Strong understanding of networking fundamentals, including: IPv4 / IPv6, TCP / UDP, NAT, PAT, ACLs, VLANs
- Proven experience with platform lifecycle management (patching, upgrades, capacity planning, decommissioning)
- Strong incident, problem, and change management experience (ITIL‑aligned)
- Experience providing Level 4 escalation support in production environments
- Strong troubleshooting and root cause analysis (RCA) skills
- Excellent communication skills for technical and leadership audiences
- Ability to collaborate across infrastructure, security, compliance, and application teams
- Knowledge of PowerShell scripting and usage of GraphAPI
- Strong analytical skills.
- Experience working in large, regulated enterprises (50,000+ users preferred).
Posting End Date:
10 Jun 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
