Lead Scrum Master

About this role:

Wells Fargo is seeking a. Lead Scrum Master

In this role, you will:

• Manage and develop Scaled Agile portfolios of the highest complexity
• Guide the teams to follow Agile and Scrum practices to promote prioritization, team readiness, and commitment for each Sprint
• Optimize scrum team velocity to identify improvement opportunities to achieve higher levels of team performance
• Oversee systemic impediments to team agility and guide the teams on methods to escalate
• Deliver capabilities using agile practices while following the Software Development Lifecycle, business process mapping, and various release processes to ensure all risk, security, and development requirements are met
• Partner with discipline managers to convey their concerns to scrum teams about governance policies and adherence to corporate standards
• Collaborate with product owners, program or project managers to communicate delivery of work product from the teams and escalate key risks and issues impeding scrum team effectiveness
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Train other Scrum Masters and serve as a mentor to less experienced staff

Required Qualifications:

• 5+ years of Agile Scrum Master experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Certified Scrum Master (CSM), Agile Certified Practitioner (PMI-ACP), or equivalent certification.
• Experience facilitating Agile ceremonies across multiple teams or in a scaled Agile environment.
• Strong knowledge of Agile frameworks (Scrum, Kanban, SAFe) and software development lifecycle.
• Proven ability to coach teams in Agile practices and drive continuous improvement.
• Excellent communication, facilitation, and conflict resolution skills.
• Experience with Agile project management tools (e.g., Jira)
• Ability to work with cross-functional teams and stakeholders at all levels.
• Demonstrated commitment to inclusive career development and team growth.
• Network domain knowledge, including experience with network infrastructure, connectivity, and troubleshooting.
• Experience managing network or tools teams is an added advantage.
• Familiarity with AI tools and strategies, including practical application of AI solutions in workflow optimization and customer support

Job Expectations:

• Share clear, honest, and direct feedback individually and in meetings.
• Embrace respectful debate and dialogue to foster productive team environments.
• Set high standards for treating colleagues, customers, and clients.
• Take ownership of problems and seek support to resolve issues.
• Be clear about goals, track progress, and deliver quality products on time.
• Use data-driven decision making and act with urgency.
• Strive to simplify processes and reduce risk in the control environment.
• Embrace challenges with enthusiasm and tenacity.
• Dedicate time to learning, growth, and personal accountability.
• Contribute to a productive, engaged, and inclusive environment that values differences.
• Encourage a sense of belonging and support colleagues in achieving success.
• Attract and retain top talent, communicate a clear vision, and recognize successful performance.
• Operate with a risk mindset and support team members in meeting business needs

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.