Lead Software Engineer

About this role:

Wells Fargo is seeking a Lead Site Reliability Engineer (SRE) to support our Servicing product area within Consumer Technology. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead complex technology initiatives including those that are companywide with broad impact

• Act as a key participant in developing standards and companywide best practices for engineering complex and large scale technology solutions for technology engineering disciplines

• Design, code, test, debug, and document for projects and programs

• Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors

• Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives

• Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and achieve goals

• Lead projects, teams, or serve as a peer mentor

Required Qualifications:

• 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5 + years supporting large-scale production systems across Linux, Windows, Kubernetes/OpenShift, Cloud, and enterprise middleware platforms

• 5+ years supporting application middleware and web platforms: Java, Tomcat, WebLogic, Apache, Spring, etc

• 4+ years designing, implementing, and operating enterprise observability solutions using logs, metrics, traces, alerting, and AIOps platforms

Desired Qualifications:

• 5+ years developing automation, tooling, APIs, or platform services using Python, Java, JavaScript, Go, or similar languages

• 3+ years implementing Infrastructure as Code (Terraform, Ansible, ARM/Bicep, GitOps) and CI/CD automation

• 3+ years of experience with Cloud technologies: PCF, Azure, AWS, GCP, Open Shift, etc

• 3+ years leading major incident response, root cause analysis, post-incident reviews, and reliability improvement programs

• 2+ years leveraging AIOps and operational analytics platforms to improve detection, correlation, and incident response automation

• Experience leveraging AI-powered engineering tools and platforms (e.g., GitHub Copilot, ChatGPT/Copilot, Azure AI services, AIOps platforms, observability intelligence solutions) to accelerate software development, incident response, operational troubleshooting, documentation generation, and reliability engineering outcomes

• Experience defining and managing SLIs, SLOs, SLAs, and Error Budgets

• Experience leading cross-functional reliability initiatives

• Experience driving operational excellence and toil-reduction programs

• Experience conducting capacity planning and resiliency testing

• Experience mentoring engineers and establishing engineering standards

• Experience designing highly available cloud-native architectures

• Experience implementing automated remediation and self-healing solutions

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.