Senior Process Engineer - Branch, Deposits, and Payments

About this role:

Wells Fargo is seeking a Senior Process Engineer to support key business areas across our branch network, consumer deposits, and payments. Wells Fargo Consumer Banking and Lending (CBL) serves customers across the country through online and digital channels, numerous retail branches, ATMs, and customer service centers. CBL is focused on innovating and transforming our business with customers at the center, better enabling them to engage with us how, when, and wherever they choose through a broad suite of financial products and services.

In this role, you will:

• Develop and lead process design or improvement initiatives

• Create current state process maps and future-state target operating models

• Utilize process expertise and data-driven analysis to support multiple business groups

• Work on complex problems involving process segments to identify risks, impacts, and opportunities

• Consult with leaders to understand, adapt research, and create alternatives for consideration

• Effectively communicate relevant information to business partners and leadership

• Develop and lead redesign initiatives that encompass analyses and future state redesigns

• Manage assigned complex initiatives involving multiple business process segments to identify risks

• Complete and lead integrated process analyses, identifying procedural and control deficiencies, improvement opportunities, and solutions to business problems

• Consult with team to understand, influence, adapt research, and create alternatives for consideration, drive results, and bring issues to resolution

• Make decisions and resolve issues to meet business objectives

• Interpret policies, procedures, and compliance requirements

• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience driving process improvements and business results with measurable P&L impact

• Process Engineering, Technology, Automation, or Operations background.

• Experience developing low-code/no-code automation solutions

• Knowledge of Power Platform, Alteryx, workflow technologies, and automation tools

• Experience using Microsoft Copilot, Generative AI, and related technologies to improve process efficiency, accelerate analysis, develop business insights, and support process transformation initiatives

• Strong analytical and troubleshooting capabilities.

• Experience supporting production environments and operational processes.

• Experience creating, documenting, and maintaining business process maps and process inventories

• Fintech, Banking, and/or Consulting experience

• SAS/SQL experience

• Hands-on experience using iGrafx and/or Visio for process modeling, process documentation, workflow analysis, and process improvement initiatives.

• Strong understanding of business process management (BPM) methodologies and continuous improvement practices.

• Proven ability to identify process inefficiencies, risks, control gaps, and recommend sustainable solutions.

• Ability to interpret and apply policies, procedures, risk, and compliance requirements within business processes.

• Strong analytical and problem-solving skills with the ability to evaluate complex processes and drive improvements.

• Excellent verbal and written communication skills, including the ability to present process recommendations to leadership and business partners.

• Experience collaborating with cross-functional teams and consulting with stakeholders at multiple organizational levels.

• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Visio.

• Ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail.

• Experience with Lean, Six Sigma, process optimization, or operational excellence methodologies

Job Expectations:

• Ability to travel up to 10% of the time

• Hybrid work schedule. Must be able to work from one of the approved jobs posting locations three (3) days in office & two (2) days remote.

• This position is not eligible for Visa sponsorship.

• Relocation assistance is not available for this position

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.