Technology Communication & Reporting Consultant

About this role:

Wells Fargo is seeking a Senior Technology Business Systems Consultant to drive communications, operational readiness, process governance, and reporting across enterprise technology initiatives. This role serves as a critical connector between technology, business, and operational teams by creating executive communications, developing actionable Power BI reporting, maintaining SharePoint knowledge repositories, and ensuring consistent documentation and process standards that support successful technology delivery initiatives for the Technology Engagement & Coordination (TEC) Team.

In this role, you will:

• Partner with business and technology teams to evaluate moderately complex business problems and lead a team to provide comprehensive technological solutions
• Act as an internal consultant within technology and business groups by using quality tools and process definition or improvement to re-engineer technical processes
• Own and maintain team SharePoint sites, ensuring content is accurate, organized, current, and aligned with governance standards
• Create and manage communications related to technology initiatives, project deployments, operational readiness activities, and organizational updates
• Develop, maintain, and continuously improve process documentation, knowledge articles, job aids, and training materials
• Create and manage Power BI dashboards and reporting to provide operational metrics, project status, and leadership insights
• Support workflow automation efforts through Power Automate and other Microsoft 365 tools to improve team efficiency
• Coordinate information flow between business, product, field technology, and operational support teams
• Monitor documentation and communication standards to ensure consistency across the organization

Required Qualifications:

• 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of experience creating executive-level presentations, communications, and leadership reporting
• 2+ years of SharePoint design
• 2+ years of designing, building, testing, and maintaining automated workflows using Microsoft Power Automate

Desired Qualifications:

• Experience creating executive-level communications, presentations, job aids, and process documentation
• Advanced knowledge of SharePoint administration, content management, site governance, and document control
• Experience developing and maintaining Power BI dashboards, reporting, and performance metrics
• Knowledge of workflow automation tools such as Power Automate and related Microsoft 365 technologies
• Strong organizational skills with the ability to manage multiple projects, priorities, and stakeholders simultaneously
• Experience supporting technology deployments, operational readiness activities, or change management initiatives
• Excellent written and verbal communication skills with the ability to tailor messaging for technical and business audiences
• Experience driving process improvement initiatives and maintaining standardized procedures and documentation

Job Expectations:

• This position offers a hybrid work schedule
• This position does not offer visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.