Procedure Writing Coordinator

About this role:

Wells Fargo is seeking a Procedure Writing Coordinator.

In this role, you will:

• Interact with assigned technical writer to identify and review wide range of information to include the list of requests in the functional request site
• Draft, edit, and format basic to moderately complex manuals, projects, and other process documentation; draft and edit basic web content; edit and reformat copy and ensure documentation is in compliance with corporate standards
• Support and assure functional request forms have the necessary information from the content manager
• Fill out functional forms with dates and update status as needed
• Perform moderately complex transcriptions text needed and apply the requested properties for the content item in appropriate system; review the content items and apply changes to ensure that they are consistent with guidelines
• Communicate feedback, in writing, to content managers for any edits; provide updates to content managers concerning the status of their request via email
• Improve processes and standards on a continued basis
• Research and translate technical information for technical and non-technical users
• Follow established guidelines for organization and design of work

Required Qualifications:

• 1+ year of procedure writing support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in creating and responding to Requests for Proposal (RFPs)
• Strong understanding of RFP development, content coordination, and submission processes

Job Expectations:

Project management
RFP Document Preparation
To support the domestic Proposal Manager, the global team will build the initial document, format to the standards required to input, and gather output from Qvidian (Wells Fargo content database – Data points include information on Treasury Management Products and Services, General Bank Information, Management Structure). This includes the initial document creation, formatting and input. It is highly unlikely that Customer Confidential information would be presented or available to the Philippines Team.

RFP Production Preparation 
Once the domestic Proposal Manager completes the RFP response, it will be passed back to the global resource for attachment consolidation (a list of documents provided by the domestic RFP Specialist), final formatting, and client delivery preparation.

Additional RFP project support
Consolidation of legal agreements/service descriptions.
Content movement and formatting from Excel to Word and Word to Excel.

Content management support
Initial prep of content documents to apply styles and formatting.

Loading of final content Q&A pairs into Qvidian database.

High quality deliverables
• Create deliverables that meet Proposal Center standards
• Proficiently use tools and resources including but not limited to: Qvidian, Microsoft Office, Adobe, SharePoint, shared drive, TM Learning Guides.
• Serve as proofreader and track quality assurance; deliver completed work according to task requirements and customer specifications

Effective partnerships and teamwork
• Proactively communicate with domestic Proposal Managers to gain understanding, build knowledge, and increase expertise.
• Be accountable and deliver on commitments

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Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.