About this role:
Wells Fargo is seeking an experienced transformation leader with strong Know Your Customer (KYC) and international financial crimes experience to lead the strategy and execution of the Financial Crimes Operations (FCO) International Transformation program. This role will drive a multi-year transformation focused on building a more standardized, automated, and scalable International operating model while ensuring solutions address regional and legal entity requirements across international markets.
The role is accountable for translating transformation strategy into executable priorities and leading complex initiatives across KYC operations, processes, policy and procedures, technology, reporting, and regional operating models. This leader will partner across FCO, International Operations, Financial Crimes Risk Management, Product, Technology, Risk, Compliance, and business partners to navigate global and regional KYC requirements, align priorities, manage dependencies and risks, and drive transformation initiatives from strategy through implementation.
In this role, you will:
- Define and execute the strategic vision and multi-year roadmap for international transformation
- Drive transformation across KYC operations, processes, policy and procedures, technology, reporting, advancing the international target state
- Apply deep KYC and international financial crimes expertise to ensure transformation strategies address regional, legal entity, and regulatory requirements across international markets.
- Lead complex initiatives spanning customer onboarding, customer due diligence, enhanced due diligence, enterprise KYC platform, workflow optimization, and regional operating model changes.
- Drive simplification and standardization of fragmented workflows and manual processes, identifying opportunities to reduce handoffs, increase automation, and improve operational efficiency.
- Partner with FCO, International Operations, Financial Crimes Risk Management, Product, Technology, Risk, Compliance, Data, and business partners to translate business, regulatory, and regional requirements into sustainable solutions.
- Lead the assessment of upstream and downstream impacts across transformation initiatives and develop recommendations to address risks, dependencies, and competing priorities.
- Provide horizontal oversight across the international transformation portfolio, ensuring individual initiatives are integrated and aligned to the broader operating model and strategic objectives.
- Establish and maintain transformation governance, including roadmaps, milestones, risks, issues, dependencies, decisions, performance measures, and executive reporting.
- Lead business and operational readiness for significant transformation initiatives, ensuring impacts to processes, procedures, training, communications, controls, and operations are addressed through implementation.
- Identify opportunities to improve international reporting, data visibility, and automation, including reporting by process, region, and legal entity.
- Influence senior leaders and cross-functional stakeholders to resolve complex issues, drive decisions, and maintain execution against transformation commitments.
- Present strategy, progress, risks, dependencies, recommendations, and outcomes to senior leadership and governance forums.
- Serve as a strategic thought partner to FCO leadership, identifying emerging transformation needs and recommending opportunities to further simplify and strengthen the International operating mode
Required Qualifications:
- Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong experience in KYC and financial crimes within a large, complex financial institution.
- Experience with international and regional KYC requirements, including regulatory and legal entity considerations across multiple jurisdictions.
- Demonstrated program management experience leading large-scale, multi-year transformation programs with multiple workstreams, dependencies, risks, and stakeholders.
- Proven ability to develop transformation strategies and roadmaps and drive initiatives from planning through implementation and measurable outcomes.
- Experience leading transformation across operations, processes, policies and procedures, technology, data, and organizational change.
- Proven ability to influence and collaborate with senior leaders and cross-functional partners across Operations, Risk, Compliance, Product, Technology, and business teams.
- Strong problem-solving skills with the ability to assess upstream and downstream impacts, manage competing priorities, and develop actionable recommendations.
- Strong executive communication skills with experience presenting complex issues, risks, trade-offs, recommendations, and transformation progress to senior leadership.
Posting End Date:
22 Nov 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
