About this role:
Wells Fargo is seeking a Digital Product Management Director to lead the strategy, roadmap, execution, and release governance for the Regulated Messaging product portfolio serving regulated users. This portfolio spans enterprise archive, identity and entitlements, data feed onboarding and migration, electronic communications surveillance, and voice recording. This role partners closely with Engineering, Compliance, Risk, Legal, and Line of Business stakeholders to deliver resilient, regulatory-compliant digital products at scale.
In this role, you will:
- Manage and develop a specialised team of managers and senior individual contributors responsible for product strategy, technical programme execution, release readiness, and governance across Regulated Messaging products.
- Lead end-to-end product and release lifecycle management from strategy and roadmap definition through planning, readiness, delivery, post-release review, and continuous improvement.
- Identify opportunities and strategies for initiatives with impact across the business line and potential enterprise-wide impact, including archive, surveillance, voice recording, identity and entitlements, and data feed onboarding and migration.
- Drive structured, metrics-led delivery improvement across engineering and product teams, translating complex technical, operational, and regulatory requirements into actionable plans and priorities.
- Interpret and develop policies, procedures, governance practices, and control frameworks for functions with moderate to high complexity and risk.
- Ensure SDLC, ECM, security, non-functional, and regulatory requirements are met ahead of release, and that solutions are designed, validated, and delivered in alignment with enterprise standards and risk frameworks.
- Maintain release health, risk, dependency, and issue management, and provide executive-level summaries, delivery insights, and recommendations to senior leadership.
- Collaborate with and influence all levels of professionals, including senior leadership, and partner closely with Product Owners, Engineering Managers, Control teams, Risk, Compliance, Legal, and Line of Business stakeholders.
- Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives.
- Develop and guide a culture of talent development, accountability, quality, compliance, and continuous improvement to meet business objectives and strategy.
Required Qualifications:
- Digital product management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
- Management or leadership experience.
- Demonstrated expertise in regulated communications platforms including archive, retention, surveillance, legal hold, and eDiscovery.
Desired Qualifications:
- Extensive leadership experience in digital product management or technology within highly regulated financial services environments.
- Hands-on experience leading identity, entitlement, data feed onboarding, migration, and release management programs.
- Proven vendor management and contract negotiation experience, including AI- and cloud-related terms.
- Strong governance, compliance, and regulatory examination experience across first and second lines of defense.
- Deep knowledge of regulatory and compliance frameworks including FCA, PRA, OCC, MiFID II, and Dodd-Frank.
- Proven ability to lead global, cross-functional teams of managers and senior individual contributors.
- Deep familiarity with regulated electronic communications retention and surveillance platforms, enterprise collaboration platforms, and workplace technologies.
- Strong financial acumen, analytics orientation, and executive-level communication skills.
- Experience defining operating models, risk frameworks, controls, process inventories, and delivery improvement plans in support of audit-ready and regulator-ready outcomes.
Posting End Date:
11 May 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
