Senior Lead Digital Product Manager

About this role:

Wells Fargo Digital Data and AI (DDAI) organization with Wealth and Investment Management (WIM) is seeking a Senior Lead Digital Product Manager to join the WIM Digital Team.

You will partner with business, design, technology, risk, and compliance teams to deliver high quality, customer centered Digital experiences.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will also:

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environmenta

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise

• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking

• Coordinate highly complex activities and guidance to others

• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact

• Strategically engage with all levels of professionals and managers across the enterprise

• Serve as an expert advisor to leadership

• Focus on the customer experience: Stay connected to customer and business needs.

• Develop Mobile App Vision & Strategy: Develop feature road maps,  and digital customer and banker journeys in partnership with the Line of Business, technology and teams across the Enterprise.

• Partner with Agile teams to define epics, features and user stories to drive Objectives & Key Results and Key Performance Indicators.  Ensure implementations meet Legal, Risk and Compliance requirements.  Represent Line of Business needs & priorities within the Digital teams.

• Collaborate with Digital, Technology, Line of Business, Risk and other partners to support mobile app initiatives and implement digital customer experiences such that customers can quickly, easily, and securely satisfy underwriting and regulatory needs.  

• Lead complex technical and customer facing initiatives with clarity, accountability and impact

• Understand customers needs, research competitive analysis, conducts customer research, incorporates qualitative and quantitative insights into roadmap and feature decisions

• Execute and deliver: own outcomes end to end, from discovery through delivery and post-launch measurements.  Anticipate risk and dependencies early, proactively managing trade-offs. 

• Lead without authority, demonstrates ownership beyond immediate scope when business needs arise.

Required Qualifications:  

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Previous digital product management experience supporting wealth investment management applications

• Hands on experience leveraging AI tools (Copilot, Claude, Chat GPT, etc.) for delivery and execution

• Proactive approach to daily responsibilities.

• Previous full stack coding experience

• MBA preferred

• Experience developing partnerships and collaborating with other business and functional areas

• Excellent verbal, written, and interpersonal communication skills

• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

• Ability to create strategy/vision level presentations

• Lead other members of team and clear roadblocks

• Technology and Design expertise desired to lead features from vision to implementation

• Digital software product management in the financial service industry

Job Expectations:

• Ability to travel up to 10% of the time.

• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):                                                    

• 1755 Grant St.  – Concord, California 94520

• 333 Market St. – San Francisco, California 94105

• 401 S Tryon St. – Charlotte, North Carolina 28202

Required locations listed.  

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.