FiNet Division Support Manager

About this role:

Wells Fargo is seeking a FiNet Division Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors.  Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will: 

• Support the FiNet National Support Manager in executing operational strategy and day-to-day activities across the division to ensure alignment with firm policies and business objectives
• Collaborate with key partners that support FiNet to drive consistency, efficiency, and adherence to operational procedures.
• Identify and resolve escalated issues, working with internal partners to ensure timely and effective client resolution
• Engage and collaborate with stakeholders and business partners to support operational initiatives and align priorities across the division
• Lead and develop team members by providing coaching, performance management, and guidance to FiNet Business Support Managers
• Support talent processes including hiring, onboarding, training, engagement, and recognition to build a strong, high-performing team
• Identify opportunities for process improvement and risk mitigation; recommend and implement enhancements to strengthen operational controls
• Interpret and apply policies and procedures within scope of responsibility and make decisions related to resources, priorities, and operations
• Manage allocation of people and financial resources to support Brokerage Support functions

Required Qualifications:

• 5+ years of Financial Services operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications: 

• 2+ years of brokerage operations experience
• Subject Matter Expert (SME) level understanding of operational functions, products, or platform tools
• Leadership skills, including managing, coaching, and training
• Experience working directly with Financial Advisors, Branch Management, and Branch Support
• Strong problem-solving and analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, prioritization, and multitasking skills
• Experience meeting deadlines and working under pressure in a dynamic, complex environment
• Experience leveraging Advisor Gateway or similar investment service request systems
• Proficient in Microsoft Office, with advanced skills in Excel and PowerPoint for data analysis and presentation

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Job Expectations:

• This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
• This position is not eligible for Visa sponsorship.

Posting Locations:

• 2801 Market St, F & L Bldg, SAINT LOUIS, MO 63103
• 550 S Tryon St, Charlotte NC 28202
• 550 S 4th ST, Minneapolis MN, 55415
• 401 Las Colinas Blvd W Bldg B, Irving TX, 75039
• Other locations may be considered

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.