Lead FiNet Business Support Manager

Wells Fargo is seeking a Lead Business Support Manager to support the Wells Fargo Advisors Financial Network within Wealth and Investment Management. In this role, the Lead FiNet Business Support Manager will lead complex, cross‑functional initiatives designed to strengthen risk management, enhance operational efficiency, and improve both the client and advisor experience across multiple groups within our brokerage support organization.

This leader will support the development of strategy, guide the interpretation and execution of policies and controls, and serve as a mentor and talent developer for Brokerage Support across assigned areas. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead complex initiatives in support functions for multiple business groups with broad impact and act as a key participant contributing to large-scale strategic initiatives for Brokerage Support
• Review, analyze, influence, and lead complex relationship management initiatives, including the planning and execution of programs and services that may include risk mitigation, efficiency, and customer experience, with cross functional business partners
• Make decisions in complex and multi-faceted business, operational, and strategic initiatives that require analytical skills, solid understanding of organizational strategy, policies, procedures, and compliance requirements that influence and lead the broader work team to meet deliverables and drive new initiatives
• Strategically collaborate and partner with operations and servicing leadership to resolve complex escalations.
• Identify, strategize, and make recommendations for support function by providing support and leadership
• Support the onboarding, training, recognition, engagement, and development across the division; consult on the talent development of Business Support Managers
• Serve as a peer mentor and support talent development

Required Qualifications:

• 5+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years of leadership experience
• Subject Matter Expert (SME) level understanding of operational functions, products, or platform tools
• Excellent written and verbal communication skills; ability to influence and engage stakeholders at all levels.
• Demonstrated success managing multiple priorities, projects and initiatives in a fast paced, highly regulated environment
• Proven ability to assess processes, identify risk or inefficiencies, and recommend solutions that drive operational excellence
• Experience conducting project meetings, presentations and status reporting
• Experience with FiNet and/or independent advisors
• Strong operational experience
• Knowledge and understanding of brokerage advisor tools

Job Expectations:

• Ability to travel if necessary, within the division
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
• This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
• This position is not eligible for Visa sponsorship.

Posting Location:

• 2801 Market St, F & L Bldg, SAINT LOUIS, MO 63103
• 2700 Post Oak Blvd, STE 900, Houston TX, 77056
• 550 S Tryon St, Charlotte NC 28202
• 550 S 4th ST, Minneapolis MN, 55415
• 401 Las Colinas Blvd W Bldg B, Irving TX, 75039
• Other locations may be considered

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.