Lead Technology Business Services Consultant

About this role:

Wells Fargo is seeking a Lead Technology Business Services Consultant

In this role, you will:

• Lead or participate in managing and supporting the delivery of technology products and services of high profile business unit clients and contribute to large scale solutions planning related to Technology Business Services

• Ensure service quality and cost effectiveness of solutions

• Review customer information with the technology team and implement technical initiatives for highly complex projects impacting multiple lines of business or across the enterprise

• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives

• Make decisions in complex and multifaceted situations requiring solid understanding of managing multiple medium technology development efforts that influence and lead broader work team and drive new initiatives

• Collaborate and consult with the technology team and more experienced management within Technology Business Services functional area to resolve Information Technology issues and provide customers with best possible solutions

• Provide guidance on leveraging new technology

Required Qualifications:

• 5+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

Job Exceptation:

• Lead cost and consumption analysis for assigned infrastructure and workplace technology services, including unit cost trends, total cost of ownership (TCO), and variance drivers.
• Own delivery of recurring cost transparency reporting and analysis supporting monthly and quarterly operating reviews.
• Analyze and explain consumption versus forecast variances, identifying drivers, risks, and improvement opportunities.
• Support demand planning and forecasting activities by validating assumptions and analyzing historical and projected usage trends.
• Contribute to the definition and maintenance of infrastructure product and service taxonomies, cost pools, and unit cost inputs.
• Partner with Finance and Technology stakeholders to review allocation outputs and unit cost logic, ensuring alignment with consumption drivers.
• Prepare clear, well-structured materials (analysis, summaries, visuals) for governance forums and leadership discussions.
• Translate complex financial and technical concepts into understandable insights for Technology and Finance partners.
• Identify data quality issues and work with partners to resolve inconsistencies or gaps in cost and consumption data.

Desired Qualifications:

• TBM Certification is preferred
• experience in technology finance, FinOps, cost transparency, analytics, or related disciplines
• Strong analytical skills with demonstrated ability to interpret data and explain cost drivers and variances
• Experience leading defined bodies of analytical work or reporting deliverables end to end
• Proven ability to collaborate across Technology and Finance in a matrixed environment
• Experience with Apptio, TBM, Bill of IT, or similar financial management tools
• Proficiency with data analysis, reporting, and presentation tools
• Knowledge of infrastructure or workplace technology services and cost structures
• Familiarity with chargeback, showback, or hybrid FinOps models
• Experience supporting operating reviews, governance forums, or cost transparency discussions
• Ability to communicate effectively with senior managers and directors

• Individual contributor role with no direct reports.

• Regular collaboration with Technology, Finance, and CIO partners.
• Participation in operating reviews and internal governance meetings.
• Work involves handling sensitive financial and technology cost information.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.