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Business Services

Explore a Business Services career with Wells Fargo

The Chief Operations Office (COO) Early Talent programs support the largest business within the Wells Fargo Enterprise. The three main channels under COO include Operations, Business Services, and Business Risk Control and Regulatory Oversight. Our programs are designed to help participants learn about specific segments of COO functions to help create and manage processes while growing your expertise. By taking a more integrative approach to these functions, Wells Fargo will be able to deliver a more consistent experience for our customers and operate more efficiently.

The Business Services Early Talent programs encompass multiple unique pathways to learn and gain meaningful work experience while growing your expertise. At Wells Fargo, we are committed to a strong business-control infrastructure to protect the business and provide a positive client experience.

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Scroll below to learn detailed information about the pathways across Chief Administrative Office, Corporate & Investment Banking-Chief Operating Office, and Business Execution Operations. Full-time program length is up to 24 months with rotational opportunities unique to each pathway.

Chief Administrative Office:

Chief Administrative Office (CAO) develops and manages enterprise services that create the best possible experience for our business partners, employees, and customers. With a focus on effectiveness and consistency, the CAO builds and maintains our buildings, keeps people safe, secures company assets, helps the business use data to make decisions, optimizes our supply chain, and more.  Seven different lines of business combine to create unique pathways to a Business Management career.

  • Corporate Properties Group – delivers and maintains world-class space for employees and customers while strategically implementing corporate real estate transactions
  • Corporate Security & Enterprise Business Resiliency: Corporate Security – strives to ensure the safest, most secure business environment possible for employees and customers. Enterprise Business Resiliency – provides guidance and support in developing, implementing, and exercising effective business continuity plans and coordinating and facilitating companywide incident response and information flow, and governing the Service Delivery Model
  • Strategy and Projects – brings together expertise in strategic execution and change management across the enterprise, helping the COO solve complex problems. This pathway is a combination of three business functions: CAO Business Management, Data Management & Insights, and Strategy Projects & Enterprise Change Management
  • Supply Chain Management – Specializes in strategic sourcing, contract negotiation, procure-to-pay capabilities, timely supply chain analytics, and delivering supply solutions with acceptable third-party

Unique qualities to this groups program experience include:

  • Cohesive CAO curriculum and cohort experience

Corporate & Investment Banking- Chief Operating Office (CIB-COO):

CIB COO is comprised of multiple functions that deliver CIB services to employees and its customers.  From transformation through innovation to change management to risk and control, the opportunities to contribute cross various dimensions. CIB delivers a comprehensive suite of capital markets, banking, and financial products and services. A trusted partner to our clients, we provide corporate and transactional banking, commercial real estate lending and servicing, investment banking, equity and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients across the globe. This program experience includes relationship building, relevant work assignments, coaching, feedback sessions, group projects, and other informative learning sessions with key leaders. It is designed to provide students with a blend of business and professional development training opportunities that incorporate real-world experiences and prepare you for a career here at Wells Fargo.

Unique qualities to this groups program experience include:

  • Hiring across multiple hiring groups:
    • Business Solutions & Enablement
    • Infrastructure Services
    • Financial Crimes
    • Client Lifecycle Management
    • Strategy & Innovation
    • Data Management

Global Operations - Business Execution Operations:

Global Operations in the Chief Operating Office is responsible for building a more unified and integrated approach to Wells Fargo’s business operations functions. Global Operations Early Talent - Business Execution Operations Program offers exposure across multiple functions and within multiple teams, with work related to business execution, strategy, transformation initiatives, and/or project management in one of the following areas:

  • Wholesale Operations delivers resources to provide critical support in maintaining relationships with corporate clients to facilitate their financial needs, globally. The organization manages financial transactions for businesses, institutions, and wealth management clients - ensuring efficient processing of securities transactions, cash transactions and loans. The team also manages the risk, regulatory compliance, and client service associated with these transactions. The businesses that make up Wholesale Operations include, Commercial Banking Operations, Wealth & Investment Management Operations, Corporate & Investment Banking Operations
  • Consumer Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to its customers. Services include personal loans, credit services, mortgage servicing, deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer customers. The businesses that make up Consumer Operations include, Home Lending Operations, Wells Fargo Auto Operations, Cards & Merchant Services Operations, Fraud & Claims, and Consumer & Small Business Banking Operations
  • Shared Services Operations (SSO) delivers core operational functions to our customers that are common across Wells Fargo, along with transformation capabilities to our employees, utilizing a continuous improvement approach to achieve stronger controls, improved client experiences, and sustained efficiencies. The businesses that make up Shared Services Operations include, Business & Real Estate Services, Financial Crimes & Regulatory Operations, Operational Excellence, Payments, Payments Transformation, Quality Assurance, and Strategy & Transformation

What will you do?

Your responsibilities could include, but are not limited to:

  • Participating in formal early talent program and workshop initiatives
  • Reviewing various assignments related to low-to-medium risk tasks and deliverables to become familiar with policies and procedures
  • Working in a matrixed environment and exercising independent judgment while developing understanding of compliance and risk management requirements
  • Collaborating and consulting with peers, colleagues and managers to resolve issues and achieve goals
  • Participating in a range of team projects, tasks, and activities in various Wells Fargo businesses, supporting execution of strategic priorities and daily routines
  • Using various software products to create communications, gather data, deliver outcomes, and organize priorities
  • Developing key competencies through partnerships, consulting, regulatory focus, risk assessments, data analytics, and on-the-job training
  • Interfacing with various levels of leadership, partners, and peers across the enterprise
  • Taking part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.
  • Creating presentations, and visuals to assist with documenting business requirements

Is this opportunity right for you?

Program structure and desired qualifications:

  • Summer internship for juniors. Program length is 10 weeks
  • Full-time program for recent college graduates within December 2024 – May 2025
  • Program length is 24 months
  • Open to all majors
  • Strong communication skills both verbal and written
  • Ability to organize and manage multiple priorities
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic environments
  • Strong analytical skills and ability to solve complex technical problems
  • Energetic self-starter who proactively takes initiative, remains curious and has a genuine interest in learning and growth
  • Ability to work in a fast paced, highly collaborative culture in both a face-to-face and virtual environment
  • Attention to detail
  • Ability to take on responsibility and accountability
  • Demonstrated ability to navigate regular feedback, coaching, and mentoring during your program 

Some of the open positions in the Full-time Program would benefit from candidates with one or more of the following professional skills or certifications:

  • Data analytics, including experience in SQL, PowerBI, JIRA, SharePoint, and/or Tableau
  • Microsoft Office Suite
  • Experience in Agile methodology
  • SIE Certifications

Where are the opportunities*?

  • Charlotte, NC (CAO, CIB-COO, Ops)
  • Des Moines, IA (CAO)
  • Minneapolis, MN (CAO)
  • New York, NY (Ops, CIB-COO)-Limited
  • Phoenix, AZ (CAO)

* NOTE: Not all pathways offer all locations

Helpful resources

Learn more about the application process.

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