Our culture

A company culture we can all take pride in

We have adopted a set of principles to anchor our company culture. We call them our company Expectations, and they apply to every single employee, at every level, and in every role. The Expectations guide how we conduct ourselves, work with our colleagues, and make decisions. And they are the keys to our success, as people and as a business.

Our expectations

Embrace candor

Say what you mean in the moment. Share clear, honest, direct feedback with colleagues and managers. Be both direct and respectful.

Do what's right

Set high standards for being helpful and trustworthy. If you see a problem, take ownership or get support to make things right.

Be great at execution

Make decisions that benefit clients and shareholders. Act with a sense of urgency. Simplify transactions and processes. Measure success based on business results and customer/team satisfaction

Learn and grow

Embrace challenges with enthusiasm. Be tenacious in overcoming obstacles. Ask others for feedback. Take personal accountability for understanding and delivering on your goals and commitments.

Champion diversity, equity, and inclusion.

Contribute to a safe, inclusive environment where differences are respected. Learn about unconscious bias. Solicit diverse ideas. Build relationships with people who are different from you.

Build high-performing teams (for managers)

Set clear performance objectives. Provide ongoing, actionable coaching and feedback. Reward successful execution. Hold people accountable. Encourage community involvement. Take action on feedback.