Our culture

A company culture we can all take pride in

We have adopted a set of principles to anchor our company culture. We call them our company Expectations, and they apply to every single employee, at every level, and in every role. The Expectations guide how we conduct ourselves, work with our colleagues, and make decisions. And they are the keys to our success, as people and as a business.

Our Expectations

Contribute to Wells Fargo’s transformation by doing what’s right, doing it well, and leading with an enterprise mindset.

Embrace candor

Share clear, honest, direct feedback individually with your colleagues and in meetings so they are as productive as possible. Embrace respectful debate and dialogue.

Do what's right

Set high standards for how you treat colleagues, customers, and clients. If you see a problem, take ownership or get support to make things right.

Be great at execution

Be clear about goals, track and report on them, and deliver a quality product on time. Use data to make decisions. Act with a sense of urgency. Strive to simplify transactions and end-to-end processes. Reduce risk in our control environment.

Learn and grow

Embrace challenges with enthusiasm. Be tenacious in overcoming obstacles. Ask others for feedback; dedicate the time and effort to learn and grow. Take personal accountability for understanding and delivering on your goals and commitments.

Champion inclusion

Contribute to a productive, engaged, and inclusive environment that values and respects differences. Engage with everyone in a way that builds trust and understanding. Encourage a sense of belonging where colleagues feel comfortable to bring their authentic self to work.

Build high-performing teams (for managers)

Attract and retain the best talent. Communicate a clear vision that engages and inspires. Set high expectations and support your team in accomplishing them. Hold employees accountable for achieving desired outcomes. Operate with a risk mindset.