Senior Database Engineer

About this role:

Wells Fargo is seeking a Senior Database Engineer to join the Corporate Technology Operations Platform Front Line team, responsible for delivering high-quality production database support. This role focuses on ensuring rapid and consistent recovery from production incidents across multiple database platforms, minimizing downtime, and maintaining system stability and availability. The ideal candidate will play a critical role in triaging complex incidents, driving automation initiatives, and identifying process improvements to streamline issue resolution.

Working in a 12-hour, 7-day rotational support model, the engineer will support Oracle, MongoDB, EDB Postgres, and Yugabyte databases, proactively identifying and resolving issues while adhering to established SLAs. This position requires strong collaboration with cross-functional teams, a sense of urgency, and a commitment to continuous improvement through automation, runbook optimization, and proactive monitoring.

In this role, you will:

• Provide 12-hour, 7-day rotational production database support for Oracle, MongoDB, EDB Postgres, and Yugabyte as part of the Platform Frontline team.
• Responsible for triage of production incidents, following the documented triage procedures with urgency and accuracy.
• Engage in complex or critical database triage and automation initiatives that typically involve multiple database platforms
• Seek process improvement opportunities to greatly expedite and simplify triage and resolution with highest focus on stability and availability
• Look for areas to proactively identify, notify and resolve issues using automated workflows based on validated steps in RunBooks or KB articles
• Collaborate and consult with peers, colleagues and managers to resolve issues, align with PFL SLAs to deliver results

Required Qualifications:

• 4+ years of Database administration or support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of experience in the management of Oracle database support

Desired Qualifications:

• 2+ years supporting database technology
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Working knowledge of Agile methodologies and tools
• Strong technical and task/timeline-oriented skills necessary to ensure projects are completed in a timely and accurate manner
• Experience with Jira and Agile delivery

Job Expectations:

• Flexibility to participate in 12-hour x 7 day on-call support rotation
• This position has a hybrid work schedule
• This position does not offer visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.