XD Senior Integrated Designer

About this role:

The Experience Design (XD) team, which is part of Digital, Data, & AI (DDAI) within Consumer Banking & Lending is hiring for an XD Senior Integrated Designer. As part of the Experience Design (XD) team, you’ll be fueled by exceptional thought leadership, subject matter experts and world-class talent. 

Our team designs experiences that people love and confidently engage to improve their financial lives. We work closely with Technology and Product Management to ensure we are problem-driven (versus solution) and customer-first. While we have individual expertise across product design, research, content strategy, and design operations, we all operate as empowered leaders with strong design rationale. As a team, we care about each other yet believe in radical candor, want to have fun while we work, and are obsessed with what’s most important to our 30+ million customers and incorporating their voices into every decision!

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead end-to-end design for moderately complex experiences—from concept to launch—shaping both interaction patterns and content in a single workflow.

• Translate business and user needs into cohesive journeys while ensuring consistency across flows and touchpoints.

• Apply emerging AI enhanced workflows to accelerate ideation, execution, and quality of design output.

• Collaborate closely with product, engineering, research, and specialists (like accessibility, brand, and legal) to deliver compliant, high-quality work.

• Build deeper expertise in your craft emphasis, stay current on best practices, and share learnings to improve team outcomes.

Required Qualifications:  

• 4+ years of product, user experience, or content design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Hands-on experience designing end-to-end digital account opening experiences that enhance customer experience and conversion

• 4+ years of experience in experience design, product design, or integrated design working on digital products at scale

• Proven ability to lead end-to-end design across complex journeys, including interaction design, visual design, and content considerations in a single workflow

• Experience designing for financial services, banking, or other regulated industries with a strong understanding of compliance, risk, and accessibility requirements

• Exposure to AI-assisted design tools or workflows, with the ability to use them to accelerate ideation and execution

• Demonstrated ability to translate business goals and user needs into clear, simple, and consistent customer experiences

• Strong portfolio showing applied design thinking, problem framing, and measurable outcomes across multiple touchpoints

• Experience partnering closely with product managers and engineers in an agile environment to deliver shipped products

• Familiarity with design systems and ability to apply and extend patterns to ensure consistency at scale

• Experience working with user research and data to inform design decisions, including usability testing and iterative improvement

• Strong communication and storytelling skills, including the ability to present design rationale and influence stakeholders

• Ability to balance multiple priorities and work through ambiguity while maintaining quality and attention to detail

• Experience collaborating with cross-functional partners such as accessibility, legal, risk, and brand teams

• Commitment to inclusive design and creating experiences that work for a diverse customer base

• Bachelor’s degree in design, human-computer interaction, or a related field, or equivalent practical experience

Job Expectations:

• Ability to travel up to 10% of the time.

• This position offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

Posting Location(s):                                          

• 401 S Tryon St. – Charlotte, North Carolina 28202

• 333 Market St. – San Francisco, California 94105

Required locations listed.  

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.