Mortgage Retail Sales Senior Manager

About this role:

Wells Fargo is seeking a Mortgage Retail Sales Senior Manager in Consumer Lending as part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role you will:

• Direct and manage all aspects of their markets sales activity including the origination of high-quality loans, customer experience, risk management and execution of financial strategies, policies, and decisions.
• Typically manage five to eight branch managers
• Lead all aspects of the market which includes growing, retaining and developing the team in alignment with the culture and strategy.
• Set strategic direction and execution of new business development, market growth, and program management for the assigned market, including partnership support model
• Engage and influence stakeholders, internal partners, and peers associated with the Mortgage Retail Sales functional area or who are affected by its outcomes
• Determine appropriate strategy and actions of Mortgage Retail Sales team to meet moderate to high-risk deliverables
• Interpret and develop policies and procedures for functional areas with moderate complexity within scope of responsibility
• Collaborate with and influence all levels of professionals, including experienced managers, as well as interact directly with external customers
• Manage allocation of people and financial resources for Mortgage Retail Sales
• Develop and guide a culture of talent development to meet business objectives and strategy
• Responsible for all aspects of sales, quality, profitability, risk, the customer experience and employee development. This leader owns the strategic direction for their market and the execution of our major initiatives within that market
• Responsible for business development and directing and managing all aspects of their markets
• Develop new business and internal and external referral partners: realtors, builders, financial service professionals, Wells Fargo enterprise resources, Bank, WFA and Wealth
• Leads people strategy which includes growing, developing and retaining the team in alignment with the culture and strategy. Build a dynamic sales culture and assist direct reports.  Select, orient, train, coach and develop branch sales managers and support staff
• Deliver superior growth and profit by meeting or exceeding annual sales targets in volume, profit, cost, productivity and market share across the market
• Ensure outstanding customer service to customers and clients
• Completes annual strategic / tactical planning with leadership team to drive growth, market share, revenue, sales force growth and productivity, targeted market penetration, customer retention and profit
• Ensure origination of high quality loans, operation of efficient and profitable branches in advantageous market locations
• Lead all budgets and re-forecast activities for the market and effectively manage the Profit and Loss Statement
• Champion effective partnerships between sales and operations throughout the market, including ensuring cost-effective support of the loan process
• Understand, communicate and manage risk and compliance.  Ensure policies, regulations and laws are understood and followed by all employees.

Required Qualifications:

• 7+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• Proven ability to build, motivate, develop and retain a sales leadership team and sales force
• Mortgage industry experience 
• Knowledge and understanding of sales prospecting and generating referrals 
• Experience developing and cultivating professional relationships
• 2 + year of recruiting experience  
• Basic Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• A BS/BA degree or higher

Job Expectations:

• This position requires SAFE registration at the time of employment.  Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position

• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies.  The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.  A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation.  Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled
• Requires ability to travel within the market to effectively meet with branch locations, bankers, Realtors, builders and other sources

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.