Lead Commercial Loan Servicing Specialist

About this role:

Wells Fargo is seeking a Project Management / Data Analytics professional (Lead Commercial Loan Servicing Specialist) within Wholesale Operations. In this role you will support data-driven initiatives, enhance operational performance, and deliver strategic insights through structured project execution and advanced analytics.

In this role, you will:

• Lead and manage a variety of data analytics and project management activities supporting complex business initiatives
• Serve as a primary liaison and collaborate with Business, Risk, Technology, and Operations teams to deliver data-driven solutions aligned to business needs
• Design, execute, and manage analytics projects, including data sourcing, validation, analysis, and reporting deliverables
• Develop and maintain dashboards, reporting frameworks, and key performance metrics to monitor business performance and identify opportunities
• Serve as an escalation point for data and project-related issues, ensuring timely resolution and stakeholder alignment
• Coordinate cross-functional activities to support project delivery, data governance, and ongoing process optimization
• Analyze complex business problems, perform data analysis, and provide actionable insights to support strategic decision-making
• Ensure compliance with data governance, risk management, and regulatory requirements in all analytics and project activities
• Partner with peers, leaders, and stakeholders to drive project execution, resolve issues, and support broader strategic initiatives
• Make decisions in complex and multi-faceted situations requiring a strong understanding of data, business processes, and project management principles to meet deliverables and advance new initiatives

Required Qualifications:

• 5+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with data analysis tools (e.g., SQL, Excel, Tableau, Power BI, or similar)
• Strong project management skills with the ability to manage multiple priorities and deliver on timelines
• Ability to translate complex data into clear, actionable insights for business stakeholders
• Experience working in cross-functional environments with Operations, Risk, and Technology teams
• Knowledge of data governance, risk, and compliance frameworks
• Strong problem-solving, analytical, and communication skills
• Ability to manage multiple concurrent projects and deliverables in a fast-paced environment
• Strong attention to detail with a focus on data accuracy and quality
• Effective collaboration and communication across levels of the organization
• Commitment to continuous process improvement and operational efficiency

Job Expectations:

• Ability to work on-site at the posted work location
• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.