Infrastructure Engineering Senior Manager - AI

About this role:

The Infrastructure Engineering Senior Manager — AI Governance & Compliance leads the design, implementation, and operational oversight of governance and compliance controls across the enterprise's Microsoft AI ecosystem. This role owns the control framework that ensures Microsoft 365, Microsoft 365 Copilot, Copilot Studio, Copilot Cowork, and other generative-AI solutions are deployed and operated in line with regulatory obligations, internal risk appetite, and data-protection standards. The manager bridges infrastructure engineering, security, privacy, legal, and risk functions to make AI adoption safe, auditable, and scalable.

In this role, you will:

• Define and maintain the AI governance operating model spanning M365 Copilot, Copilot Studio (custom agents/copilots), Copilot Cowork, and third-party/internal AI solutions.
• Establish guardrails, approval workflows, and risk-tiering for AI use cases, agent publishing, and grounding-data access.
• Translate evolving AI regulations (EU AI Act, NIST AI RMF, sector-specific banking/financial guidance) and internal policy into enforceable technical controls.

Microsoft Purview & Compliance Tooling

• Own configuration and lifecycle management of the Microsoft Purview suite as the primary compliance control plane:
  • Data Loss Prevention (DLP) — including Copilot-aware policies
  • Information Protection — sensitivity labels, encryption, and label-based access enforcement
  • Insider Risk Management
  • Communication Compliance
  • Audit (Standard/Premium) and unified audit logging for Copilot interactions
  • Compliance Manager — assessments, improvement actions, and control scoring
• Implement and operate Data Security Posture Management (DSPM) for AI to monitor AI/Copilot usage, risky prompts, oversharing, and sensitive-data exposure.
• Manage adjacent compliance tooling: Microsoft Defender for Cloud Apps, Entra ID Conditional Access and entitlement/access reviews, SharePoint Advanced Management (restricted content discovery, access controls), and Microsoft Priva for privacy risk and subject-rights management.

Data Classification

• Design the enterprise sensitivity-label taxonomy and auto-classification model (trainable classifiers, exact data match, sensitive information types).
• Ensure classification drives Copilot grounding boundaries so AI responses respect least-privilege and need-to-know.
• Remediate oversharing and "data sprawl" that exposes content to Copilot semantic indexing.

Retention & Records Management

• Define and enforce retention and deletion policies and labels across M365 workloads, including Copilot prompts, responses, and agent transcripts.
• Govern records management, disposition review, and defensible deletion in alignment with legal and regulatory retention schedules.

eDiscovery & Legal Hold

• Operate Microsoft Purview eDiscovery (Premium) and legal hold processes, ensuring Copilot interactions and AI-generated content are discoverable, preservable, and exportable for litigation and regulatory requests.
• Partner with Legal on holds, custodian management, search, and review workflows.

Engineering & Operations

• Lead a team of infrastructure and compliance engineers; set technical direction, standards, and automation (PowerShell, Graph API, Microsoft Graph Data Connect, Sentinel/Logic Apps for control automation).
• Build monitoring, alerting, and reporting dashboards for AI governance KPIs and audit readiness.
• Drive incident response for AI/data compliance events and remediation.

Stakeholder Management

• Serve as the primary technical liaison to Risk, Privacy, Legal, Security, and Audit on all AI governance matters.
• Produce executive-level reporting on AI compliance posture, control effectiveness, and regulatory readiness.

Required Qualifications:

• 7+ years of Infrastructure Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of management or leadership experience

Desired Qualifications:

• 8+ years in infrastructure/security engineering, with 3+ years in a leadership or management capacity.
• Deep, hands-on expertise with Microsoft Purview (Information Protection, DLP, Audit, eDiscovery, Records Management, Compliance Manager).
• Demonstrated experience governing Microsoft 365 Copilot and/or Copilot Studio deployments, including data-access, grounding, and oversharing controls.
• Strong working knowledge of DSPM for AI, Microsoft Priva, Entra ID, and Defender for Cloud Apps.
• Expertise in data classification, retention/records management, and eDiscovery/legal-hold operations.
• Familiarity with AI/data regulatory frameworks (EU AI Act, NIST AI RMF, GDPR/CCPA, and financial-services data regulations).
• Proven ability to automate controls via PowerShell and Microsoft Graph.
• Experience in a regulated industry (financial services, healthcare).
• Background in AI risk management, model governance, or responsible-AI program delivery.
• Experience in AI governance and responsible-AI judgment
• Experience in regulatory and compliance acumen
• Experience in technical leadership and team development
• Experience in cross-functional stakeholder influence
• Experience in risk-based decision making

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.