Technology Director

About this role:

Wells Fargo is seeking a Technology Director .

The Technology Director will provide strategic and operational leadership for a portfolio of enterprise workflow, automation, and case management platforms built on PEGA and related technologies.
This role is accountable for delivering business outcomes through technology modernization, engineering excellence, innovation, and organizational leadership. As a senior technology leader, you will shape technology strategy, drive transformation initiatives, influence enterprise architecture decisions, and build high-performing global engineering organizations.
The Technology Director will partner closely with Product Management, Architecture, Operations, Risk, Security, and Business Leaders to define and execute multi-year roadmaps that improve customer experiences, increase operational efficiency, reduce technology risk, and accelerate delivery through modern engineering practices and AI-driven development capabilities.

In this role, you will:

• Manage a team of engineering managers and engineering leads
• Focus on delivering commitments aligned to enterprise strategic priorities
• Build support for strategies with business and technology leaders
• Guide development of actionable roadmaps and plans
• Identify opportunities and strategies for continuous improvement of software engineering practices
• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers
• Identify financial management and strategic resourcing
• Set risk management guidelines and partner with stakeholders to implement key risk initiatives
• Develop strategies for hiring engineering talent
• Lead implementation of projects and encourage engineering innovation
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Interface with external agencies, regulatory bodies or industry forums
• Manage allocation of people and financial resources for Technology Strategic Leadership
• Develop and guide a culture of talent development to meet business objectives and strategy
• Manage, coach, and develop a team or teams of experienced engineers and engineering managers in roles with moderate complexity and risk, responsible for building high quality capabilities with modern technology.
• Ensure adherence to the Banking Platform Architecture and meeting non-functional requirements with each release.
• Partner with, engage and influence architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable application migration paths to target architecture, for example, cloud readiness, application modernization, data strategy.
• Function as the technical representative for the product during cross-team collaborative efforts and planning
• Identify and recommend opportunities for driving escalated resolution of technology roadblocks including code, build and deployment while also managing overall software development cycle and security standards.
• Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to meet moderate to high-risk deliverables and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement.
• Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed.
• Interpret, develop, and ensure security, stability, and scalability within functions of technology with moderate complexity, as well as identify, manage and mitigate technology and enterprise risk.
• Collaborate with, partner with and influence Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and DevOps practices.
• Interact directly with third party vendors and technology service providers.
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology engineering.
• Hire, build and guide a culture of talent development to have the skills required to effectively design and deliver innovative solutions for product areas and products to meet business objectives and strategy, as well as conduct performance management for engineers and managers.

Required Qualifications:

• 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• 10+ years of Software Engineering experience
• 10+ years of technology leadership experience in the PEGA Business Process
• 7+ years of executive leadership experience managing a complex technology organization of large scale, including managers, individual contributors, and vendor resources across multiple global locations.
• 7+ years of management experience in technology
• Strong planning (finance, resource, strategy, business), decision making and prioritization skills.

Desired Qualifications:

• 10+ years’ experience leading large global teams.  Experience coaching and mentoring managers, and individual contributors. Experience managing complex, diverse technology portfolios.
• Experience deploying automation and cognitive and science-based techniques to manage data, predict scenarios and prescribe actions, with an eye on customer compliance.
• Experience working with API’s and application integration experience leveraging Messaging, SOAP, Web-services etc.
• Experience in working in an automated DevOp’s / DevSecOp’s agile environment.
• Demonstrated ability to create and communicate vision and strategy.
• Demonstrated ability to build relationships and partnerships across a diverse set of IT Leaders and business partners.
• Experience managing vendor relationship and aligning vendor and Wells Fargo roadmaps.
• Broad understanding of application and infrastructure architecture domains
• Proven track record influencing large technology transformations. Ideal Technology Qualifications:
  • Strong knowledge of PEGA suite of products and solid experience in multiple PEGA implementation.
  • Experience in building reusable components, integration components and UI framework using PEGA.
  • Strong knowledge of Technologies including utilities like – BPM/Case Management, Pega Smart Investigate, FileNet or alternate.
  • Knowledge of AI/ML capabilities, including the leverage of large data sets using NO SQL, Hadoop and analytical engines is a plus.
  • Scaled Agile Framework (SAFe) experience a plus.
• Ideal PEGA & Technical Leadership Experience
• Deep expertise in PEGA Platform architecture and enterprise-scale implementations.
• Experience leading modernization of workflow and case management platforms.
• Expertise in:
  • PEGA Smart Investigate, Case Management
  • Event-driven Architecture
  • Cloud Technologies
• Emerging Technology Experience
• AI/ML-enabled workflows.
• Generative AI adoption within SDLC.
• Intelligent automation and decisioning.
• Large-scale data platforms.
• NoSQL and analytical ecosystem integration.
• Developer productivity platforms and engineering intelligence.

Technology Director – PEGA Engineering & Digital Process Transformation

Wells Fargo is seeking a Technology Director to provide strategic and operational leadership for a portfolio of enterprise workflow, automation, and case management platforms built on PEGA and related technologies

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.