Principal Engineer Site Reliability Engineering

About this role:

Shape the future of reliability, resilience, and customer experience at scale. Wells Fargo is seeking a highly influential Principal Engineer to lead the transformation of observability, automation, and Site Reliability Engineering (SRE) practices supporting critical Card and Home Lending servicing platforms. This is a unique opportunity to drive engineering excellence across highly visible systems that serve millions of customers and power essential engagement channels across the enterprise.

In this role, you'll operate at the intersection of technology strategy and execution, partnering with senior engineering leaders, platform teams, data engineers, and global stakeholders to modernize operational capabilities, strengthen system resilience, and accelerate issue detection and recovery. You'll have the autonomy to shape architectural direction, champion innovative reliability solutions, and establish engineering standards that influence an entire technology organization.

If you're passionate about solving complex distributed systems challenges, leveraging automation to eliminate operational friction, and creating measurable business impact through resilient technology, you'll find the scale, visibility, and influence here to leave a lasting mark on one of the industry's most critical technology ecosystems.

In this role, you will: 

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups. 

• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking. 

• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions.

• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions. 

• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization. 

• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership. 

 
Required Qualifications: 

• 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. 

• 5+ years designing and implementing observability solutions (e.g., Splunk, Grafana, Prometheus, OpenTelemetry). 

• 3+ years of experience with cloud and container platforms (Kubernetes, OpenShift). 

Desired Qualifications: 

• Experience with databases (Oracle, SQL Server, PostgreSQL, MongoDB) and strong SQL skills. 

• Familiarity with Java-based applications and performance monitoring (JVM metrics, heap/thread analysis). 

• Knowledge of data governance and compliance frameworks. 

• Experience troubleshooting OS-level and infrastructure-related issues. 

• Experience supporting both commercial off-the-shelf and custom-built applications. 

• Strong analytical mindset with a focus on continuous improvement. 

• Experience working in Agile or Kanban environments. 

• Maintain strong visibility into risks, controls, and platform health across Marketing Technology. 

• Ensure observability coverage supports risk management and compliance requirements. 

• Partner with engineering, product, and vendor teams to maintain a stable and scalable ecosystem. 

• Drive continuous improvement in monitoring, automation, and operational practices. 

Job Expectations and Core Values:

• Be Humble: You're smart yet always interested in learning from others

• Work Transparently: You always deal in an honest, direct, and transparent way.

• Take Ownership: You embrace responsibility and find joy in having the answers

• Learn More: You regularly self-educate and improve your skill set.

• Show Gratitude: You show appreciation and respect to those you work with 

Hybrid Work Schedule 3 days a week in office

There is no Visa Sponsorship available for this role

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.