Systems Operations Engineer

About this role:

Wells Fargo is seeking a...

In this role, you will:

• Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services
• Identify opportunity for process improvements within technical support strategies and plans
• Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables
• Present recommendations for resolving complex technical queries
• Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
• Work as an internal consultant regarding use of tools and processes
• Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers

Required Qualifications:

• 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Systems Engineering, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Desired Qualifications:

• Graduate from reputed university.
• Total 4+ yrs. experience in VMware Infrastructure System administration.
• 1+ Yrs. Windows/Linux System Administration.
• 3+ Yrs. VMware Administration in Enterprise Environment.
• VMware Certified Professional 8.x
• Host hardware (Dell/HP/vXRAIL/PowerFlex) troubleshooting and configuration.
• vSAN
• Storage (SAN/NFS1)
• Networking
• Should have managed Min 500 ESXi Hosts
• Problem Analysis skills.
• Teamwork and collaboration skills.
• English and at least one regional language.

Job Expectations:

• Working on ServiceNow ticketing tool to handle Problem and Change Management activities.
• Manage virtual machines, templates, clones, and snapshots.
• Troubleshooting virtual machine state issues
• Troubleshooting VMware snapshot issues
• Performing Storage and Cluster Techrefresh activities
• Planning and implementing ESXi Host Patches
• Managing host configuration compliance Using Host Profile
• ESXi 8.x/VCenter 8.x installation, Configuration
• Troubleshooting vCenter Server & ESXi issues
• Performing Maintenance and troubleshooting activities on Powerflex
• Performing Maintenance and troubleshooting activities on vSAN
• Performing ESXi7.x/8.x VCenter 7.x/8.x Upgrades
• Managing and Troubleshooting Standard / Distributed Switches
• Troubleshooting Hosts/VMs performance issues
• Configuring and troubleshooting HA/DRS/VMotion/SVMotion
• Hardware Configuration and Troubleshooting (Dell/HP/vXRAIL)
• Monitor, troubleshoot, and resolve basic to moderately complex system problems to ensure that business partner service commitments are met.
• Responds to business partner inquiries and resolves or escalates concerns, as necessary.
• Identify and recommend improvements to existing processes.
• RCA preparation and meeting SLA for RCA submission.
• Driving/coordinating Projects
• Working in 12*7 Support

English and at least one regional language.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.