Engineering Associate – Application Performance & Analysis

About this role:

Wells Fargo is seeking an Engineering Associate within Chief Operating Office (COO) Technology to support Global Operations Technology initiatives focused on improving employee experience, operational efficiency, and enterprise application performance.

In this role, you will analyze workforce technology data to help identify opportunities to improve how employees interact with applications and systems across the organization. You will work with platforms that provide visibility into application performance, device health, and user experience, leveraging data and AI-driven insights to identify issues, measure impact, and improve productivity by enhancing the digital workplace experience.

You will play a key role in supporting the connection between business needs and technology capabilities by helping teams proactively understand system performance, anticipate potential issues, and improve coordination across engineering and operations teams. This role contributes to strengthening how the organization manages change, reduces reactive issue resolution, and improves transparency and alignment across cross-functional partners.

This position offers a unique opportunity for early-career professionals to gain exposure to enterprise-scale systems, data-driven decision-making, and AI-enabled analytics. You will work closely with engineering, operations, and business stakeholders to support initiatives that improve user experience, enhance system reliability, and drive continuous improvement across a large and complex technology environment.

You will also participate in the Career Opportunities in Development and Engineering (CODE) Program. The CODE program is a two-year engineering development experience designed for individuals who are early in their technical careers. The program is intended for candidates with approximately 6 months to 2 years of hands-on engineering experience.

The CODE Program offers meaningful, real-world work combined with structured professional development, mentorship, and exposure to a broad range of technologies across the enterprise. Upon successful completion of the program, participants are eligible for promotion and continued employment, subject to business needs and performance expectations.

CODE provides:

• Immersive onboarding and foundational technical training

• A supportive cohort experience of peers starting their tech careers

• Dedicated mentors and program managers who guide your development

• Professional development, career coaching, and workshops

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship now or in the future in order to retain their authorization to work in the United States.

In this role, you will:

• Analyze employee technology data (performance, incidents, usage trends) to identify issues and opportunities to improve user experience

• Support early identification of technology risks and help track remediation efforts across engineering and business teams

• Collaborate with cross-functional partners (security, network, workplace tech) to support resolution of system issues and improve reliability

• Translate technical data into clear, actionable insights for stakeholders to support better decision-making

• Contribute to improving processes that shift teams from reactive issue resolution to proactive problem prevention

• Assist with testing, rollout, and continuous improvement of tools that monitor and enhance employee technology experience

Note: This role focuses on data analysis and insights, rather than building software. It involves using data to identify trends, understanding system performance, and support improvements to the employee technology experience.

Required Qualifications:

6+ months of Technology Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Hands-on experience (approximately 6+ months) supporting or working with applications or enterprise systems, including monitoring performance, troubleshooting issues, or interacting with user-facing tools

• Practical experience (through projects, coursework, or internships) working with data, including using SQL or database tools to query, analyze, and interpret datasets

• Experience analyzing data or system performance over time, including identifying trends, troubleshooting issues, or supporting dashboards and reporting efforts

• Exposure to AI and automation tools within the past year, including working with Generative AI concepts or applying AI to analyze data and improve processes

• Experience working with programming languages such as Python and/or Java, applied to data analysis, scripting, or application support

• Collaborative experience in team-based environments, including working with engineering or cross-functional teams and communicating findings or insights

• Experience contributing to the software development lifecycle or operational processes, including testing, issue tracking, or supporting release activities

• Proficiency in Microsoft Office tools such as Excel and Word, managing email and calendars in Outlook, and building presentations in PowerPoint.

• Experience communicating technical issues or access-related concerns across technical and non-technical teams.

• Demonstrated ability to manage multiple tasks simultaneously and meet deadlines in academic or professional settings.

• Bachelor’s in computer science or related field preferred but not required.

Job Expectations:

• The selected candidate for this role must be able to begin employment by July 12, 2026, in a full‑time capacity.

• This position is required to work from the designated posted office location and must be able to meet all expectations of the current hybrid work schedule, including regular in‑office attendance as defined by the team and program requirements.

• Actively engage in the two-year CODE Program, including participation in training, mentorship, networking events, and career development activities.

• Relocation assistance is not provided for this role.

• This position is not eligible for Visa sponsorship.

• Be Humble: You're smart yet always interested in learning from others

• Work Transparently: You always deal in an honest, direct, and transparent way.

• Take Ownership: You embrace responsibility and find joy in having the answers

• Learn More: You regularly self-educate and improve your skill set.

• Show Gratitude: You show appreciation and respect to those you work with

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.