Senior Brokerage Relationship Manager

About this role:

Wells Fargo is seeking a Senior Brokerage Relationship Manager to join our Independent Solutions Transition Services team as part of Wealth & Investment Management. You will enhance client relationships, coordinate resources for advisors, and contribute to overall satisfaction, growth, and client retention goals. Responsibilities include building strong relationships ensuring high levels of service satisfaction through daily interactions with operations and service departments and implementing programs to enhance the Financial Advisor transition experience. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Lead and manage the successful transition of internal teams and firm conversions and deconversions into the First Clearing Channel
• Manage client relationships and participate in initiatives regarding servicing, support, and growth
• Identify opportunities for process improvements
• Maintain and analyze business, operational, or technical assignments that involve research, evaluation, and service
• Exercise independent judgment to ensure the highest level of client satisfaction
• Build and maintain excellent relationships and meet regularly with senior leaders to communicate trends and workable solutions
• Provide recommendations to determine operational needs and exercise independent judgment to manage relationships
• Communicate trends and recommend solutions
• Manage, support and resolve issues to ensure retention, growth and satisfaction
• Manage projects, troubleshoot issues and follow up on operational, technical or client transition issues
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications:

• 4+ years of Business Relationship experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to deliver a positive and engaging candidate experience for internal and external candidates throughout the onboarding process
• Experience with broker dealer onboarding, transitions, and firm conversions
• Knowledge and understanding of multi-channel platform
• Knowledge of First Clearing Channel
• Knowledge and understanding of the independent advisor space such as Wells Fargo Advisors FiNet
• Leadership experience
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Strong analytical skills with high attention to detail and accuracy
• Ability to work in a fast paced, deadline driven environment
• Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution
• Strong organizational, multi-tasking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills

Job Expectations:

• This position is not eligible for Visa sponsorship.
• This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
• Follow enterprise guidelines related to in-person office work schedule. Currently, hybrid work schedule (at least 3 days in-person/week) - this is subject to change in the future​. 

Locations:

• 2801 Market Street, F & L Bldg. - Saint Louis, Missouri 63103

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.