Commercial Banking Senior Lead Product Transformation Coach

About this role:

Wells Fargo is seeking a Senior Lead Agile Transformation Coach to support the Strategic Product Office within Commercial Banking. This role partners with business and technology leaders across one or more product domains to enable leaders and teams to deliver customer-centric outcomes with speed, predictability, and quality by creating alignment across product strategy, vision, investment decisions, and execution frameworks. As a member of the Strategic Product Office, this role works in collaborative partnership with cross-functional leaders, coaches, and product teams to help the organization grow in both product competencies and organizational agility. Operating as both a strategic advisor and hands‑on coach, the role applies deep expertise in Agile and product operating models to influence leaders at all levels, support the adoption of new ways of working, and guide teams toward mature, scalable agile delivery practices.

In this role, you will:

Enable Executive Alignment & Strategic Change

• Build trusted relationships with senior leaders to guide and influence transformational change for highly complex business needs.

• Partner across Business, Technology, Digital and Operations to connect strategy, execution, and customer value.

Advance Product & Delivery Excellence

• Translate Agile and product theory into practical actions that evolve how teams collaborate, prioritize, and deliver.

• Coach teams and leaders through product discovery, roadmap creation, backlog development, and continuous delivery using modern engineering practices. Guide teams in the pragmatic use of AI tools across the product management lifecycle while reinforcing human judgment for prioritization and tradeoff decisions.

• Strengthen prioritization and decision-making through customer-centric insights and data-informed metrics.

• Promote earlier engineering and architecture involvement during ideation, problem definition, and roadmap shaping to improve feasibility, reduce rework, and strengthen delivery confidence.

Elevate Agile Maturity & Organizational Behaviors

• Foster the maturation of Agile skills, behaviors, and delivery concepts across all levels of the organization.

• Coach leaders to understand readiness and complex structures necessary to support transformation success.

• Lead the resolution of complex challenges through open-ended, analytical questioning to help rethink and change the way work is structured.

• Coach leaders and teams on operating model, governance, and risk guardrails for AI-assisted work so adoption improves speed and insight without creating fragmentation, compliance gaps, or loss of accountability.

Develop Coaching Strategy & Capability

• Create and implement comprehensive coaching plans informed by observations and maturity assessments.

• Mentor peer coaches, Scrum Masters, and other agile champions to expand coaching capabilities and consistency across the ecosystem.

• Participate in communities of practice, sharing thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery.

• Apply and combine industry-standard scaling concepts to specific business problems in a pragmatic way that supports Agile values and principles.

Drive Metrics, Insights & Continuous Learning

• Partner with Product Managers and Product Owners on the effective use of metrics to drive continuous improvement and inform decisions.

• Promote transparency and flow through data, measurement, and actionable insights.

Required Qualifications:

• 7+ years of Agile (Coaching, Scrum or Product Owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Deep expertise across Agile frameworks (Scrum, Kanban, SAFe, etc.) with the ability to tailor practices to context and business needs.

• Experience coaching product teams in areas such as product strategy, product vision, story mapping, roadmap development, backlog management, and Objective and Key Results (OKRs).

• Demonstrated practical experience with JIRA and related workflow management practices.

• Demonstrated technical and business acumen to build credibility with teams, managers, and cross-functional partners.

• Passion for continuous learning and demonstrated ability to stay abreast of latest developments in product operating models including how agile teams leverage different AI tools.

• Demonstrated AI literacy, including the ability to evaluate where AI materially improves discovery, planning, documentation, analytics, and team workflows.

• Demonstrated success leading enterprise-scale Agile transformations (20+ teams) in large, complex, regulated environments.

• Prior experience supporting or leading project-to-product transformations.

• Understanding of Commercial Banking products, processes, operations, and customer interactions.

• Exceptional communication skills—able to facilitate workshops, lead training sessions, present to leadership, and adjust messaging to diverse audiences.

• Experience leading discussions across multiple organizational levels that result in shared understanding, alignment, and consensus on a path forward.

• Proven ability to influence and collaborate across multiple business and functional areas, especially when facing resistance to change.

• Ability to develop, deliver, and mentor effective written and verbal communications, including emails, presentations, and leadership-ready materials tailored to audience and intent.

• Highly organized, self-driven, and effective in fast-paced, high-demand environments with multiple priorities.

• Strong analytical skills with the ability to identify risks, escalate appropriately, and drive informed decision-making.

• Hypothesis-driven mindset with the ability to test assumptions, learn quickly, and refine approaches based on evidence.

• Experience coaching teams on lightweight experimentation practices, hypothesis-driven discovery, and evidence-based decision-making, including the responsible use of AI-generated insights and content in regulated environments.

Job Expectations:

• This position is not eligible for Visa sponsorship 

• This position offers a hybrid work schedule 

• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process 

• Ability to travel up to 10% of the time 

• #commercialbanking 

Locations:

• 550 South Tryon Street - Charlotte, North Carolina 28202

• 2700 South Price Road - Chandler, Arizona 85286

• 600 South 4th Street - Minneapolis, Minnesota 55415

• 401 Las Colinas Blvd W - Irving, Texas 75039

• 800 South Jordan Creek Pkwy - West Des Moines, Iowa 50266

• 461 From Rd - Paramus, New Jersey 07652

• 51 John F Kennedy Pkwy - Short Hills, New Jersey 07078

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.