Credit Services Technology Delivery Lead

About this role:

Wells Fargo is seeking a Credit Services Technology Delivery Lead within the Credit Services Domain, supporting Credit Decisioning, Credit Bureau Services, and Bureau Management. This role is responsible for the end-to-end delivery of technology solutions and strategic initiatives, ensuring alignment with business objectives, quality standards, delivery timelines, and budget expectations. The successful candidate will lead matrixed, cross-functional teams and serve as a critical liaison between business stakeholders and technology organizations, driving execution and delivering scalable, business-focused solutions.

The ideal candidate will combine strong technology delivery leadership, business systems consulting expertise, and domain knowledge in credit services to successfully manage complex programs, mitigate risks, and ensure seamless collaboration across business and technology teams. This individual will play a key role in translating business needs into actionable technology solutions while driving operational excellence and delivery outcomes.

In this role, you will:

• Lead the planning, execution, and delivery of technology projects and programs

• Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives

• Understand and ensure compliance and risk management requirements for supported area and work with other stakeholders to implement key risk initiatives

• Make decisions regularly for highly complex and multifaceted situations requiring solid understanding of domain and technology applications, and which influence companywide technology solutions

• Collaborate and consult with business and technology teams to provide comprehensive technological solutions for highly complex business problems

• Provide guidance and mentorship to individuals at all levels and provide advice to senior leadership on highly complex and strategic issues

• Ensure communication and information flow between business and technology teams

• Act as an advisory to senior leadership, with strategic business solutions to companywide technology initiatives

• Ensure projects are delivered on time, within scope, and within budget

• Define delivery roadmaps, milestones, and KPIs

• Manage risks, issues, dependencies, and mitigation plans

• Foster a culture of accountability, collaboration, and continuous improvement

• Drive team performance and ensure clarity of roles and responsibilities

• Act as the primary point of contact for business and executive stakeholders

• Communicate progress, risks, and outcomes effectively

• Ensure alignment between business priorities and technology delivery

• Drive process improvements and delivery excellence initiative

• Document and own the technology roadmap for Credit Services

Required Qualifications:

• 7+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 5+ years of technology program delivery experience

• 3+ years of driving strategic technology roadmaps for Credit Services, especially with credit decisioning and credit bureau experience

Desired Qualifications:

• Strong leadership and people management skills

• Excellent communication and stakeholder engagement abilities

• Strong problem-solving, decision-making, and conflict resolution skills

• Ability to operate in a fast-paced, dynamic environment

• Experience with global delivery models and distributed teams

Job Expectations:

• Must be able to work onsite at one of the posted locations; hybrid work schedule

• Relocation assistance is not available for this position

• Visa sponsorship is not offered for this position

Locations:

• 2600 S Price Rd., Chandler, AZ 85286

• 401 W Las Colinas Blvd., Bldg A,  Irving, TX 75039

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.