Senior Systems Operations Engineer - SRE

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Professional experience in Python software development.
• Strong proficiency in Python and related frameworks (e.g., Django, Flask, FastAPI).
• Extensive experience with relational and/or NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
• Solid understanding of software design principles and patterns.
• Experience with version control systems (e.g., Git).
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Experience with containerization and orchestration (e.g. Docker, Kubernetes, OpenShift).
• Strong knowledge of RESTful API design.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, Git Action).
• Experience using Infrastructure as Code tools (e.g. Ansible, Terraform, CloudFormation).

Site Reliability Engineering:

• Good understanding about SRE practices (Reliability, Observability, Availability, TOIL Automation)
• Experience working with Observability tools (Splunk, Grafana, Prometheus, ELK)
• Knowledge and good understanding on Reliability concepts (SLI, SLO, SLI, Error budget)

Design and Development:

• Develop high-quality, scalable, and maintainable Python code for backend services, APIs, and applications.
• Architect and implement robust solutions that meet business requirements and Non-functional requirements.
• Participate in code reviews and provide constructive feedback to ensure code quality and code hygiene.
• Write unit and integration tests to ensure code reliability and stability.

Technical Leadership:

• Lead technical discussions and contribute to architectural decisions.
• Mentor and guide junior engineers, fostering their professional growth.
• Champion best practices in software development, including coding standards, testing, and deployment.
• Evaluate and recommend new technologies and tools to improve development efficiency.

Collaboration and Communication:

• Collaborate effectively with product owner, designers, and other engineers to deliver high-quality software.
• Communicate technical concepts clearly and concisely to both technical and non-technical stakeholders.
• Participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives.

Performance and Optimization:

• Identify and resolve performance bottlenecks and optimize code for efficiency.
• Monitor and troubleshoot production systems to ensure uptime and reliability.
• Implement and maintain CI/CD pipelines for automated testing and deployment.

Database and API Interaction:

• Design and implement efficient database schemas and queries (SQL or NoSQL).
• Build and consume RESTful or GraphQL APIs.
• Work with message queues and other asynchronous processing systems.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.