Senior Systems Operations Engineer

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Deploy, configure, and manage large-scale Tableau server environments.

•  Conduct platform sizing, performance monitoring, and tuning.
•  Implement and manage disaster recovery solutions.
•  Manage software and hardware upgrades, patches, and other change management tasks.
•   Install and configure Tableau clusters with high availability on various platforms.
•   In-depth understanding of authentication and authorization aspects of Bl tools in addition to setting up federated SSO (SAML) for user access.
•   Develop and maintain automation scripts using Windows batch scripting and PowerShell.
•   Automate deployments, patching, upgrades, and migrations.
•   Provide production support for Tableau servers on Windows platforms.
•   Troubleshoot and resolve server performance issues.
•   Provide expert-level support for server-related incidents.
•   Use server monitoring tools to ensure optimal performance.
•   Implement performance optimization techniques.   
•   Work with various database management systems, preferably Google Big Query, Oracle, SQL and Postgres.
•   Configure network components including load balancers, firewalls, ACLs, and core components like HTTP, DNS, and routing.
•   Develop and document standards and best practices for Tableau development and administration.
•   Administer other BI platforms like Cognos and Power BI is highly preferred to enable cross functioning and holistic approach to solutions even beyond Tableau.
•   Maintain effective communication with stakeholders.
•   anage offshore and onshore delivery effectively.

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Administer and manage Tableau Server environments.
• Perform installation, configuration, patching, and upgrades for BI tools.
• Handle report migration from Tableau and Business Objects to Power BI or ThoughtSpot.
• Ensure system performance, security, and compliance with organizational standards.
• Collaborate with stakeholders for troubleshooting and optimizing BI solutions.

​Preferred Certifications

• Tableau Server Certified Professional
• SAP Business Objects Certified Administrator(optional)
• Microsoft Power BI Certification (optional)
• ThoughtSpot Certification (optional)

Soft Skills

• Strong communication and collaboration skills.
• Ability to work in cross-functional teams and manage stakeholder expectations.
• Problem-solving mindset with attention to detail.
• Adaptability to new technologies and fast-paced environments.

Job Expectations:

• Strong expertise in Tableau Server
• Hands-on experience in installation, environment setup, and maintenance.
• Proven track record of report migration to modern BI platforms (Power BI / ThoughtSpot).
• Knowledge of data governance, security, and performance tuning.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.