Senior Commercial Mortgage Loan Administration Specialist - Letters of Credit (LC)

Why Wells Fargo

Are you looking for more? Find it here.  At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed.  We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.

Living the Well Life means you’re supported in life, not just work.  It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.  You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.  And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.  Join us!

About this role:

Wells Fargo is seeking a Senior Commercial Mortgage Loan Administration Specialist to join our Commercial Real Estate Letter of Credit Team as a part of Corporate Investment Banking Lending Operations (CIBLO). Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Lead end-to-end execution of complex Letter of Credit (LC) activities, including issuance, rebooking's, pricing modifications, billing functions, and administration of applicable credit products and bank-supported structures
• Drive ordering and execution of LC agreements while coordinating complex customer onboarding activities across TradeWorks, CEO Trade (Vantage), and Relationship Management Information (RMI) platforms
• Perform comprehensive reviews of LC applications for accuracy, completeness, and policy alignment; partner with stakeholders to obtain approvals for non-standard language and nuanced transaction structures
• Oversee standalone LC workflows within nCino and ensure accurate booking, exposure recognition, and data integrity across applicable systems of record
• Ensure all LCs adhere to credit policies, credit agreements, regulatory requirements, and internal governance standards, including managing and documenting exception approval processes when applicable
• Prepare, review, and distribute time-sensitive notifications, reporting, and communications to agent banks related to new issuances, amendments, renewals, and facility-level changes
• Execute and oversee LC updates associated with facility restructures, collateral modifications, credit actions, and other complex servicing events
• Interpret and apply bank policies, operational procedures, and regulatory guidance to support risk-mitigated and compliant execution of highly visible operational activities
• Collaborate strategically with internal partners, business leaders, peers, and cross-functional stakeholders to resolve complex issues, enhance service delivery, and identify operational improvement opportunities
• Proactively identify, escalate, and drive resolution of operational risks, exceptions, and control gaps while supporting audit, compliance, and risk-related inquiries
• Support and coordinate collection, reconciliation, and remediation activities related to past-due LC fees and outstanding operational items
• Serve as a trusted resource to relationship teams and customers by advising on onboarding requirements, LC processes, and credit facility administration
• Demonstrate advanced knowledge of credit operations, regulatory reporting, and data governance practices while exercising sound judgment and accountability in complex decision-making environments
• Act as a primary point of contact for customer and stakeholder escalations, facilitating discussions, resolving service-related challenges, and ensuring timely communication and follow-through
• Provide leadership, guidance, and informal mentorship to junior team members while promoting operational excellence, knowledge-sharing, and continuous process improvement initiatives

Required Qualifications:

• 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Advanced knowledge of credit systems, operational platforms, and systems of record, including AFS, Loan IQ (LIQ), nCino, TradeWorks, CoRS, Documentum, ICMP, and Cornerstone, with the ability to navigate and troubleshoot across interconnected workflows
• Comprehensive understanding of loan booking, deal closing, credit underwriting, customer due diligence, and end-to-end credit lifecycle management within complex banking environments
• Advanced knowledge of credit documentation standards, syndicated lending concepts, and corporate loan structures across a range of commercial banking products
• Demonstrated ability to exercise sound judgment and make timely, risk-based decisions independently within a fast-paced, high-volume operational environment
• Exceptional organizational, prioritization, and time management skills, including the ability to manage competing priorities, drive execution, and meet critical deadlines with minimal oversight
• Advanced analytical, problem-solving, and decision-making capabilities with a high degree of accuracy, attention to detail, and focus on risk mitigation
• Proven ability to work effectively both independently and collaboratively across cross-functional teams, business groups, and varying levels of leadership
• Effective verbal and written communication skills, including the ability to present information clearly, influence stakeholders, and facilitate resolution of complex operational matters
• Advanced proficiency with Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, with the ability to support reporting, analysis, and executive-level communications
• Demonstrated commitment to operational excellence, data integrity, regulatory compliance, and continuous process improvement within a controlled and service-focused environment

Posting Location:

• 550 S Tryon St, Charlotte, North Carolina 28202

Job Expectations:

• Ability to work additional hours as needed
• Ability to work at least three days in office at posted location
• Visa Sponsorship is not available for this position

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.