Why Wells Fargo
Are you looking for more? Find it here. At Wells Fargo, we’re more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place.
Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Operations Director to join our Corporate & Investment Banking Lending Operations (CIBLO) division, supporting one of the firm’s fastest-growing businesses. As the business continues to expand, this leader will define and execute the operational strategy required to support sustainable growth, strengthen the client experience, and advance key business priorities. The role will oversee critical external client relationships and partner closely with senior executives and stakeholders across the enterprise.
The successful candidate will be an enterprise-minded, strategic leader with the ability to shape and lead large-scale transformation, establish trusted relationships, and influence senior business leaders and key partners. This leader will translate strategy into disciplined execution, align diverse stakeholders around shared priorities, and deliver measurable, sustainable business and operational outcomes.
Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
- Manage and develop multiple specialized teams of less experienced managers and professional individual contributors with focus on delivering highly complex tasks and risk services for cross functional stakeholders, internal partners associated with the function or affected by its outcome
- Work with senior management to develop and execute business plans
- Integrate efforts of cross department initiatives with core business objectives
- Identify opportunities and strategies for process improvement and risk control development within the Operations management functional area
- Provide expertise on managing the most highly complex technical and operational processes with cross-group impact
- Lead Operations management team by making strategic decisions to resolve highly complex issues to meet higher risk deliverables
- Interpret and develop range of policies and procedures relating to Operational management area
- Collaborate with and influence functional team on the operational processes and initiatives
- Provide training and guidance to less experienced staff
- Manage allocation of people and financial resources for Operations
- Develop and guide a culture of talent development to meet business objectives and strategy
Required Qualifications:
- 10+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of management or leadership experience
Desired Qualifications:
- Executive-level operations leadership experience within Corporate & Investment Banking or Wholesale Lending
- Experience developing and executing enterprise strategies that align operational priorities, client needs, risk objectives, and business growth
- Ability to build trusted partnerships and influence senior executives, business leaders, control partners, and other stakeholders across a complex matrixed organization
- Experience leading complex, cross-functional programs and large-scale initiatives from strategy through execution, with measurable and sustainable outcomes
- Sound judgment and decision-making ability when resolving complex operational challenges, balancing competing priorities, and managing risk
- Experience leading operational transformation and leveraging technology, automation, data, and process redesign to improve efficiency, scalability, and client outcomes
- Knowledge of operational risk management practices, including Risk and Control Self-Assessment, control testing, issue management, and sustainable remediation
- Ability to establish a clear strategic direction and align geographically dispersed teams and partners around shared goals, accountability, and execution
- Experience building leadership capability through coaching, succession planning, talent development, and the cultivation of inclusive, high-performing teams
- Ability to lead through ambiguity and significant change while communicating with clarity, maintaining organizational focus, and supporting disciplined execution
Posting Location:
- 1525 W W T Harris Blvd, Charlotte, North Carolina 28262-8522
Job Expectations:
- Ability to work on-site at posted location.
- This position is not eligible for Visa sponsorship.
Posting End Date:
7 Sep 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
